Assistant Manager

2 weeks ago

Singapore U3 Infotech Pte Ltd. Full time

**he main responsibilities will include the following**:
To provide appropriate solutions to the business requirements from various Overseas countries on Salesforce CRM and Customer Data Management (CDM) products
To oversee and manage the technical / development work done in solutions ensuring that all work performed including that of 3rd party suppliers adheres to the best practices and standard guidelines
To ensure continuous improvement during or after project execution (i.e. lessons learnt, simplification of - project methodology, tools used etc.) with Waterfall or Lean Agile methodology
To support the development of a platform for managing the CRM journey by providing CRM business process consultancy in both wholesale and retail levels
To deliver consultancy on critical CRM capabilities and collaborate across channels and departmental boundares

**Qualifications**:
Degree in Information Technology or Engineering Course
Salesforce certification (Admin, Dev, App Builder, Advanced Dev, etc.) is desirable
Domain knowledge with respect to Automotive Business - Sales and After Sales
Has been working in Salesforce in functional and technical areas for minimum of 5 years
Working experience in SFDC configuration, customization and development is an added advantage
Worked on Sales Cloud, Service Cloud, Marketing Cloud, Analytics Cloud and App Exchange Products
Good work experience in Reports and Dashboards
Good understanding of overall SFDC architecture & landscape
Thorough understanding of object oriented concepts
Knowledge and experience on Project Management Framework and its methodologies incl. Agile Framework

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