Customer Service Executive

2 weeks ago


Singapore Quality Cleaner (Singapore) Pte Ltd Full time

**Job Description & Requirements**
- Manage phone calls and provide responses to all using high-quality services and performance standards
- Handle customer complaints and feedback and ensure timely resolution
- Maintain accurate records of every customer service ticket and ensure timely follow-up on the requests
- Schedule appointments for customers
- Communicate and coordinate with all internal support teams
- Ensure optimal level of customers satisfaction at all times
- Provide ideas to improve customer experience

**Job Types**: Full-time, Permanent

**Salary**: $2,200.00 - $2,800.00 per month

**Benefits**:

- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus



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