Supervisor-reservations

**Hotel Indigo colleagues are the people at the center of every new story **. They make all guests feel welcome in the neighbourhood and at home in the hotel. At **Hotel Indigo® **we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They...

**JOB OVERVIEW** **DUTIES AND RESPONSIBILITIES** **Financial Returns**: - Promote the products and services using and suggestive selling techniques Holiday Inn Express. - Prepare and execute action plans to increase reservation sales and associated business. - Record special billing arrangements for individuals, groups and conventions. - Liaise with...

The Reservatiosn & Call Centre Supervisor must ensure daily operations in reservations are smooth and efficient. Ensure every agent is prompt, effective and handles every call, reservation inquiry or booking efficiently to maximise revenue and achive guest satisfaction. He/she will assist Reservations Manager in the daily operations of the department,...

COMO Metropolitan Singapore **Property**:COMO Metropolitan Singapore **Position**:Reservations Agent*** **Base Location**:Singapore **Department**:Reservations **Reporting to**:Reservations Supervisor **Job Summary**: As the initial point of guest contact, the Reservations Agent will create a positive first impression of COMO Metropolitan Singapore. Ensure...

**What do we expect from you? Under the general guidance of the Reservation Supervisor or any other authorized by the management, handle all room reservation enquiries to the required standard, maintain accurate and complete records of all reservations, and take every opportunity to maximize revenue potential for the hotel through upselling and increasing...

**Key Responsibilities** - Handle reservation requests from various channels in a prompt and professional manner. - Maintain accurate and up-to-date reservation records in the Property Management System (PMS). - Respond to customer inquiries, address guest concerns, and ensure overall guest satisfaction. - Process changes, cancellations, and special requests...

**What do we expect from you?** Under the general guidance of the Reservation Supervisor or any other authorized by the management, handle all room reservation enquiries to the required standard, maintain accurate and complete records of all reservations, and take every opportunity to maximize revenue potential for the hotel through upselling and increasing...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. - Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property...

SCOPE Reporting to the Reservations Supervisor, the Reservations Executive is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques. He/She handles all reservations requests via telephone, email, fax and internet in a friendly, efficient and prompt...