Reservations - Executive

6 days ago


Singapore THE RITZ-CARLTON, MILLENIA SINGAPORE Full time
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Perform other reasonable job duties as requested by Supervisors.
  • Reservation Executive

    2 weeks ago


    Singapore SENTOSA BEACH RESORT PTE LTD Full time

    **Shangri-La Rasa Sentosa, Singapore** We are looking for a **Reservation Executive**to join our team! As a **Reservation Executive**, we rely on you to: - Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities - Assist to maintain effective booking processes and follow through guest...


  • Singapore THE CAPITOL KEMPINSKI HOTEL SINGAPORE Full time

    SCOPE Reporting to the Reservations Supervisor, the Reservations Executive is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques. He/She handles all reservations requests via telephone, email, fax and internet in a friendly, efficient and prompt...


  • Central Singapore CapitaLand Full time

    About Us CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries. **Job Description**: Manage reservation requests - Monitor team to ensure...

  • Reservation Executive

    4 weeks ago


    Singapore DTH TRAVEL PTE. LTD. Full time

    Roles & ResponsibilitiesDTH Travel is a well-established company with a proud 66-year history and with operations in 14 countries in Asia, including Singapore. We take pride in our global presence and deep-rooted experience in the travel industry.We are looking for enthusiastic, energetic, and service-minded Singaporean to join us If you are passionate about...


  • Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Accommodation - Position Title**:Reservation Executive**: - Working Location: Cityhall - Working Hours: 5 days (Shift work) - Salary Package**:Basic salary $3,300 - $4,000 + Variable Bonus**: - Duration: Permanent **Key Responsibilities** - Oversee the daily tasks of the Reservations Department. - Create and update room...


  • Central Singapore HMLET CENTRAL PTE. LTD. Full time

    **Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $3,000 - $3,500 Per Month**Date Posted** - 1 day agoAdditional Details **Job ID** - 117114**Job Views** - 1Roles & Responsibilities **About the job** Hmlet is the leading flexible living brand in Asia, disrupting the home rental market by offering urbanities a curated, cost...


  • Singapore MURRAY PTE. LTD. Full time

    **An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels**: - Maxwell Reserve, Autograph Collection Hotel (Marriott); - Duxton Reserve, Autograph Collection Hotel (Marriott); - The Vagabond Club, a Tribute Portfolio Hotel (Marriott); - The Serangoon Club, a Tribute Portfolio Hotel...


  • Singapore Sunset Mett Sing Pte Ltd Full time $27,000 - $33,000 per year

    Job Purpose:The role will efficiently handle guest and customer inquiries while maximizing revenue opportunities by managing reservations effectively.Day to Day Responsibilities:Handle room reservations promptly and accurately through various channels, including phone, email, and online booking systems.Maintain accurate and up-to-date records of all...


  • Singapore BIDEFORD HOUSE PTE. LTD. Full time $40,000 - $80,000 per year

    COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group's newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group's hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore's 156...


  • Singapore ANSYNC GLOBAL PTE. LTD. Full time

    **Job Title: Reservations Specialist cum Customer Service Executive** **Location**: Ansync Global HQ, 105 Airport Cargo Road, SATS Airfreight Terminal 2, Core C, #02-208 Singapore 819462 **Department**: Reservations / Customer Service **Reports To**: Customer Service Manager **Job Summary**: We are seeking a detail-oriented and customer-focused...