Reservation Executive

5 days ago


Singapore Sunset Mett Sing Pte Ltd Full time $27,000 - $33,000 per year

Job Purpose:

The role will efficiently handle guest and customer inquiries while maximizing revenue opportunities by managing reservations effectively.

Day to Day Responsibilities:

  • Handle room reservations promptly and accurately through various channels, including phone, email, and online booking systems.
  • Maintain accurate and up-to-date records of all reservations, including guest preferences and special requests.
  • Manage group bookings, special requests, and VIP reservations, ensuring personalized service and attention to detail.
  • Deliver excellent customer service while ensuring productivity, efficiency, and accuracy in booking and handling reservations.
  • Assist with revenue management efforts by ensuring proper room allocation, monitoring occupancy levels, and suggesting adjustments to room rates based on demand and seasonality.
  • Handle incoming calls and reservations inquiries with professionalism and a friendly demeanor.
  • Process reservations efficiently and accurately using our reservation system.
  • Upsell and promote hotel packages and amenities to maximize guest experience.
  • Respond to guest inquiries via phone and email in a timely and courteous manner.
  • Maintain accurate records of reservations and guest information.

Responsibilities:

  • At least 1-2 years of experience in a similar role within the hospitality industry, preferably in a luxury hotel setting (not mandatory).
  • Proficiency in English, including a strong understanding of grammar, composition, and vocabulary.
  • Excellent communication and interpersonal skills.
  • Basic computer skills, with prior experience in Opera software preferred.
  • Customer-focused with a positive attitude and a welcoming demeanour
  • Ability to perform well under pressure.
  • High energy level with a positive outlook.
  • A willingness to go above and beyond to meet guest expectations.
  • A genuine passion for customer service and hospitality.

Job Types: Full-time, Permanent

Pay: $2, $2,700.00 per month

Benefits:

  • Food provided
  • Health insurance

Work Location: In person


  • Reservation Executive

    2 weeks ago


    Singapore SENTOSA BEACH RESORT PTE LTD Full time

    **Shangri-La Rasa Sentosa, Singapore** We are looking for a **Reservation Executive**to join our team! As a **Reservation Executive**, we rely on you to: - Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities - Assist to maintain effective booking processes and follow through guest...


  • Singapore THE CAPITOL KEMPINSKI HOTEL SINGAPORE Full time

    SCOPE Reporting to the Reservations Supervisor, the Reservations Executive is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques. He/She handles all reservations requests via telephone, email, fax and internet in a friendly, efficient and prompt...


  • Central Singapore CapitaLand Full time

    About Us CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries. **Job Description**: Manage reservation requests - Monitor team to ensure...

  • Reservation Executive

    4 weeks ago


    Singapore DTH TRAVEL PTE. LTD. Full time

    Roles & ResponsibilitiesDTH Travel is a well-established company with a proud 66-year history and with operations in 14 countries in Asia, including Singapore. We take pride in our global presence and deep-rooted experience in the travel industry.We are looking for enthusiastic, energetic, and service-minded Singaporean to join us If you are passionate about...


  • Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Accommodation - Position Title**:Reservation Executive**: - Working Location: Cityhall - Working Hours: 5 days (Shift work) - Salary Package**:Basic salary $3,300 - $4,000 + Variable Bonus**: - Duration: Permanent **Key Responsibilities** - Oversee the daily tasks of the Reservations Department. - Create and update room...


  • Central Singapore HMLET CENTRAL PTE. LTD. Full time

    **Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $3,000 - $3,500 Per Month**Date Posted** - 1 day agoAdditional Details **Job ID** - 117114**Job Views** - 1Roles & Responsibilities **About the job** Hmlet is the leading flexible living brand in Asia, disrupting the home rental market by offering urbanities a curated, cost...


  • Singapore MURRAY PTE. LTD. Full time

    **An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels**: - Maxwell Reserve, Autograph Collection Hotel (Marriott); - Duxton Reserve, Autograph Collection Hotel (Marriott); - The Vagabond Club, a Tribute Portfolio Hotel (Marriott); - The Serangoon Club, a Tribute Portfolio Hotel...


  • Singapore THE RITZ-CARLTON, MILLENIA SINGAPORE Full time

    Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property...


  • Singapore BIDEFORD HOUSE PTE. LTD. Full time $40,000 - $80,000 per year

    COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group's newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group's hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore's 156...


  • Singapore ANSYNC GLOBAL PTE. LTD. Full time

    **Job Title: Reservations Specialist cum Customer Service Executive** **Location**: Ansync Global HQ, 105 Airport Cargo Road, SATS Airfreight Terminal 2, Core C, #02-208 Singapore 819462 **Department**: Reservations / Customer Service **Reports To**: Customer Service Manager **Job Summary**: We are seeking a detail-oriented and customer-focused...