Program and Administrative Support Manager

3 days ago

Singapore KARPENKO GYMNASTICS ACADEMY PTE. LTD. Full time

**Job Title: Program and Administrative Support Manager**
**Location**:Central
**Industry**:Education / Sports

At **Karpenko Gymnastics Academy (KGA)**, we are passionate about providing high-quality gymnastics education and support to our students. As we expand our operations, we are looking for a dynamic and dedicated **Program and Administrative Support Manager**to join our team and ensure smooth daily operations, exceptional program delivery, and effective communication across all locations.

**Key Responsibilities**
As the **Program and Administrative Support Manager**, you will be responsible for:

- **Communication Management**
- Monitor and manage incoming messages across all operational locations.
- Ensure seamless handover of ongoing conversations to incoming administrative staff.
- Support communication coordination as the organization expands to a third location, adjusting workloads as necessary.
- **Program Coordination & Development**
- Oversee and support the execution of camps and private class programs.
- Collaborate with coaching staff to observe sessions, provide constructive feedback, and drive continuous improvement in program delivery.
- **Scheduling Support**
- Assist in scheduling coaches and classes, coordinating with the team to ensure efficient resource allocation and alignment with operational needs.
- **Administrative Process Optimisation**
- Contribute to streamlining and improving administrative workflows, including sales processes, parent communications, and resource allocation.
- Assist in documenting processes and support the team in their consistent implementation.
- **Special Needs Program Development**
- Participate in the planning and execution of a dedicated program for students with special needs, collaborating with relevant stakeholders.
- **Project Support (As Time Permits)**
- Assist with various ongoing and ad hoc projects, such as mobile app development, website updates, marketing communications, and school program administration.
- **General Operational Support**
Provide broad-based assistance to ensure smooth day-to-day operations.
Support the planning and execution of key events, such as the annual **KGA Cup**. **Qualification**

**Qualifications & Requirements**
- Diploma / Bachelor’s degree in relevant fields such as Education, Business, or Management (preferred).
- Minimum of 2 years of experience in program coordination, administration, or operations management.
- Strong organizational and multitasking skills with an ability to manage competing priorities.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Passion for continuous improvement and delivering high-quality programs.

**Why Join Us?**
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- Dynamic and supportive work environment.
- Play a key role in the development and success of our programs and operations.

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