Triage Specialist

1 week ago


Singapore TALENTS@WORK PTE. LTD. Full time

**Triage Specialist**

**(Public Healthcare)
**The Challenges**:

- Handling general enquiries and appointment related matters for all clinical disciplines and services
- Performing administrative tasks to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre Services.
- Communicating complex triage case with the relevant clinician.
- Streamlining the triage process and shorten the waiting time for patients requiring Emergent care or Specialist consult
- Attending regular meetings with relevant stakeholders to discuss and provide feedback on triage services
- Providing point of contact (Subject Matter Specialist role) for Contact Centre Staff on clinical enquiries
- Collating data for outcome tracking, trending and reporting
- Analysing data to establish health priorities and interventions.
- Maintaining and safeguarding confidentiality of patients' health information.

**Other Duties include**:

- Identifying areas of improvement or participating in improvement projects
- Ensuring teamwork and participating in activities related to the smooth running of the department
- Ensuring that all tasks are being followed-through
- Any other duties as assigned

**Requirements**:

- Professional certificate/Higher NITEC, Diploma
- Min. 1 year of experience in healthcare and/or community setting (Nursing)
- Customer-oriented with strong interpersonal and communication skills
- Experience in Emergency department, Ambulatory care, Care Co-ordination or previous telephone consultation will be an added advantage
- Converse in English and Mother Tongue language fluently
- Proficient in computer navigation and administrative skills
- Able to work staggered shifts (8am-11pm) on weekdays and alternate Saturday (8.30am-1pm)

Melodie (R22104898)


  • Triage Specialist

    2 days ago


    Singapore Khoo Teck Puat Hospital Full time

    -Family Group: AncillaryTo plan and manages the triage activities. Follow processes in accordance with organizational standards to ensure correct siting, accuracy and operational effectiveness. **MAJOR DUTIES AND RESPOBSIBILITIES** **(A) Operational** - Develops, implements, and evaluates a plan of care for each caller's presenting symptoms. - Collects and...

  • Triage Specialist

    2 days ago


    Singapore Yishun Community Hospital Full time

    Institution: Khoo Teck Puat Hospital - Family Group: Ancillary To plan and manages the triage activities. Follow processes in accordance with organizational standards to ensure correct siting, accuracy and operational effectiveness. **MAJOR DUTIES AND RESPOBSIBILITIES** **(A) Operational** - Develops, implements, and evaluates a plan of care for each...


  • Singapore Khoo Teck Puat Hospital Full time

    -Family Group: Ancillary - determine right siting of care and provide health advice according to established guidelines and protocols - Develops, implements, and evaluates a plan of care for each caller's presenting - symptoms, Collects and analyzes data to establish health priorities and interventions. - Streamline the triage process and shorten the waiting...


  • Singapore Yishun Community Hospital Full time

    Institution: Khoo Teck Puat Hospital- Family Group: Ancillary- determine right siting of care and provide health advice according to established guidelines and protocols - Develops, implements, and evaluates a plan of care for each caller's presenting - symptoms, Collects and analyzes data to establish health priorities and interventions. - Streamline the...


  • Singapore Emprego SG Full time

    **Job Description**: Handle general enquiries and appointment related matters for all clinical disciplines and services Perform administrative tasks to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre Services. Communicates complex triage case with the relevant clinician. Streamline the triage process and...

  • Triage Staff Nurse

    2 weeks ago


    Singapore RN Care Pte Ltd Full time

    Triage Staff Nurse (Desk Bound) | Office Hours | Hospitals | Immediate Vacancies! - Obtain patient's health data, history and health concerns via modes of communication - Register patients for consultation (Tele-consult) - Reduce waiting times for patients needing emergency care or specialist consultation - Participate in routine meetings with relevant...


  • Singapore PeopleSolve Full time

    What We Offer An opportunity to touch the life of others, and make a difference in them. To be a part of a patient care team in one of the Singapores best public health systems. A highly engaged and inclusive company culture. Highly competitive compensation package. What Were Looking For Someone who is caring, has empathy, and can pay attention to the...

  • Triage Specialist

    7 hours ago


    Singapore Applied Value Technologies Full time

    **Location**:Singapore - Remote **Salary**:SGD $45,600 - SGD $55,000 annually + 10% bonus, DOE **About the Role**: Applied Value Technologies is seeking a **Triage Specialist** to assist in the delivery of our mission Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of...


  • Singapore Applied Value Technologies Full time

    **Location**:Singapore (Remote) **Salary**: 40,000 SGD - 45,000 SGD + 10% Performance Bonus (DOE & Geographic Location) - This position is remote and not eligible for relocations. All positions must reside within the country listed within this job description. **About the Role**: Applied Value Technologies is seeking a **Jr Triage Specialist** **to assist...

  • Application Support

    1 week ago


    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $4,000 - $8,000 Per Month**Date Posted** - 5 hours agoAdditional Details **Job ID** - 94192**Job Views** - 1Roles & Responsibilities RESPONSIBILITIES - Develop test cases and scenarios in order to pinpoint the root cause of product bugs - Follow detailed processes and workflows...