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(Senior) Executive Assistant

2 weeks ago


Queenstown, Singapore National University Hospital Full time

**Career in the Hospital**
Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose - to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

**About NUH**
The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

**About Department and Purpose of the Position**
Seeking an outstanding and motivated Senior/Assistant Manager to manage the operations and administration in the Department of Diagnostic Imaging.

Your role would be to ensure seamless delivery of services and efficient operations across the full range of diagnostic, interventional and therapeutic radiology services.
Join our dynamic, result-oriented and collaborative team in achieving Incredible Care for our patients.

**Key Responsibilities**

Operations Management
- Review processes and resources, and recommend changes including leveraging on technological advancements to improve efficiency, utilization and service delivery.
- Establish appropriate policies and internal control for activities in the department.
- Manage center operations to ensure timely delivery of services to patients, staff and internal customers.
- Compile and collate statistics to assist senior manager in monitoring performance indicators in the respective sections
- Address, monitor patient feedback and implement interventions to enhance patient service delivery
- Work closely with IT leads to ensure seamless workflow between Radiological Information System (RIS), Picture Archival Communication System (PACS) and other inter-linked hospital systems.

Budgeting and Financial Management
- Plan and prepare budgets that are consistent with formulated plans and strategies of the department & hospital
- Ensure fiscal sustainability through cost management and fee reviews

Project Management
- Establish contracts and implement policies to govern relationships with external partnerships or operations with public or private entities.
- Evaluate procurement projects and provide project management support for procurement and implementation of new equipment and technology.
- Render project management and administrative support to clinical projects in collaboration with clinical team

People Management
- Communicate and foster good relations with doctors and staff outside the department
- Manage staff in daily duties, which include developing, counselling and appraising staff at regular intervals

Others
- Perform any other duties as assigned by reporting officer

**Key Requirements**
- Bachelor degree from a recognized university, preferably with 2 years or more work experience in healthcare setting
- Excellent written and verbal communication skills
- Strong analytical and organization skills
- Resilient, adaptable with “Can do” attitude
- Knowledge of operational, financial and human resource management
- Possess IT knowledge and skills

**Closing & Applications**
When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.