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Business Process Manager

3 weeks ago

Singapore BEN LINE AGENCIES (SINGAPORE) PTE LTD Full time

Conduct comprehensive reviews and analysis of existing business processes.
- Define and implement process mapping methodologies and standards.
- Document current state processes, workflows, and decision points.
- Develop detailed documentation including process maps and SOPs.
- Identify inefficiencies, bottlenecks, and areas for improvement (15%)
- Design and implement optimized future state processes (15%)
- Lead workshops, meetings, and training sessions for process improvement initiatives (10%)
- Work closely with stakeholders to understand business needs and objectives.
- Facilitate discussions, gather requirements, and present findings to stakeholders.
- Establish and track process performance metrics and KPIs (5%)
- Monitor improvements, identify bottlenecks, and drive continuous optimization (5%)