Help Desk Support

**IT Help Desk Support Job Description** - In this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. - You will be responsible for administration and internal support of the Company’s PCs, printers,...

Location: Ang Mo Kio / Bedok / Depot Rd (Bukit Merah) **Salary**: Between $2,700 to $3,100 per month depending on working hours/ experience and location Working days: Either Core rotating shift / 12 hours shift **Responsibilities** - Troubleshoot and resolve first-level incidents and escalate complex cases to Level 2 support - Log, track, and manage all...

Employment Type: Full-Time, contractLocation: AMK/BEDOK SingaporeOperation Hours: Staggered 8.5-hour shift between 7:30 AM – 7:30 PM (SGT)Weekend Duty: As per rosterQualification: Diploma in any IT FieldExperience: At least 3 years experienceSalary: Up to $4,300 per monthWe are seeking an experienced Service Desk Quality Assurance (QA) Manager to oversee...

**Employment Type**: Full-Time, contract **Location**: AMK/BEDOK Singapore **Operation Hours**: Staggered 8.5-hour shift between **7:30 AM - 7:30 PM (SGT)** **Weekend Duty**: As per roster **Qualification**: Diploma in any IT Field **Experience**: At least 3 years experience **Salary**: Up to $4,300 per month We are seeking an experienced **Service Desk...

Location: Ang Mo Kio / Bedok / Depot Rd (Bukit Merah)Salary: Between $2,700 to $3,100 per month depending on working hours/ experience and locationWorking days: Either Core rotating shift / 12 hours shiftContract: 12 months renewable subject to performanceResponsibilitiesProvide First Call Resolution (FCR) support via phone and emailTroubleshoot and resolve...

At least 2 years of working experience in IT Service Desk environment. - Strong computer skills and ability to trouble shoot IT related issue and achieve first line resolution. - Timely escalation to 2nd and 3rd level support via support escalation matrix. - Manage and prioritize multiple support requests at the same time, ensuring each user gets the help...

Job Description & Requirements Scope of work: - Front desk duties: answering of phone calls and walk-in enquiries from students, parents and vendors. - Attend to injured students. - Admin work: filing, counting and distributing of flyers and data entry - Able to keep calm and work under stress when the front-desk is crowded. - Attend to staff enquiries...

Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. Furnish and submit timely updates to customers on the status of...

**Our client is a chemistry tuition center in Singapore, offering classes for students through engaging teaching methodologies.** **Job Highlights**: - Basic Salary: Up to $2600 - Working Hours: (5 days work week) Weekdays 1.30pm-9.30pm, Sunday 8:30am-6:30pm - Off Days: 2 days on weekdays - Location: Bedok (Opp Bedok MRT) - Career Advancement Opportunities...

This is a Desktop Engineer for SchoolsAs an Ops Support Executive, End User Computing & Svc Desk, the broad area of your job responsibilities will cover the following: Responsible for assigning, disposal, deploying, and managing IT assets Perform asset management & update asset records. Perform troubleshooting for client platform related problems. Perform...