Vendor Sales Program Lead, Smb

1 week ago

Singapore TikTok Full time

Responsibilities
TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Introduction
The SMB vendor team is part of SMB sales, targeting SMB long tail advertiser cultivation (activation and onboarding) and providing graduated advertisers to further service teams. We are looking for a seasoned professional in vendor sales programs to spearhead initiatives aimed at driving new advertiser success and solution adoption within our Small Business Team.

**Responsibilities**:

- Be accountable for key business metrics, such as increased revenue, ROI, and product adoptions, while effectively managing the P&L.
- Develop vendor relationships, encompassing product testing and growth-focused initiatives.
- Build robust processes, systems, tools/solutions, workflow optimization, and automation to enhance operational efficiency and productivity.
- Drive commitments from internal teams, including Products, Engineering, and Marketing.

**Qualifications**:
Minimum Qualifications
- 5+ years of experience working within media in a program or vendor management role.
- Proven experience in leading teams.
- BA/BS degree or above.
- Fast learner with a strong sense of judgment and original thinking, capable of thriving in ambiguity and adapting quickly to change.
- Excellent strategic thinking, presentation, and analytical skills.
- Track record of delivering against challenging performance goals.

Preferred Qualification
- Customer service orientation and experience working in a client-facing capacity.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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