Senior/executive, Volunteer Management

2 weeks ago

Singapore St. John’s - St. Margaret’s Nursing Home Full time

**Responsibilities**:
Recruitment and Onboarding of Volunteers:

- Manage online registrations from church volunteers and schedule interviews with Chaplain
- Conduct orientation sessions and Gvilly App training for volunteers
- Bring external community partners/ volunteer groups with various programs /competency for engagement with residents
- Arrange training for volunteers

Volunteer Deployment:

- Work with Management and the church to execute programs and initiatives
- Understand interest and capabilities of volunteers and matching them to activities for residents.
- Tracking and updating of attendance
- Generate report and statistics for the KPI tracking in consultation with Executive Director
- Organize festive events, kampong gatherings and other important occasions together with volunteers
- Stand in for volunteers to lead certain games, art and crafts etc
- Receive and evaluate feedback to improve workflow and increase volunteer success

Volunteer Evaluation and Appreciation
- Evaluate volunteer effectiveness with a view to regular positive and negative feedback
- Organise Annual Volunteer Appreciation event
- Identify training needs of lead volunteers to develop their competencies

To undertake projects relevant to the post, as requested by ED.

**Requirements**:

- Able to work on Saturdays on some weeks to support volunteer programs
- Degree, preferably in Mass Communication or Business Administration
- Min 2 years of relevant experience
- Excellent written and spoken communication skills
- Good organisational ability, is resourceful and is able to see project from inception to completion
- Discern sensitive issues and offer reasonable council/suggestions to solve the problem or handle the situation
- Good working knowledge of computer software such as Microsoft Office and other creative software
- Has an eye for aesthetic, tasteful design/presentation, and knowledge in design/print production process is an advantage

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