Patient Account Officer
2 weeks ago
Ensure all bills are processed timely upon discharge- Perform data entry of all Drs Fees and information from Drs Letter of Certificate into the system
- Liaise with Drs/clinic staff and clinical codes for information pertaining to Drs fees, diagnosis codes, surgical codes
- Follow-up with Drs/clinic staff for incomplete Drs Letter of Certificate during and after discharge
- Data entry of medisave/medishield/private shield holders into the system
- Handle all billing related queries from Drs/Clinics/patients
- Consult Executive for any difficulties in handling Drs/patients hospital bill queries
- Liaise with various departments to resolve patient’s queries
- Perform any other adhoc tasks assigned by Superiors
**Key accountabilities**:
- a. Drs Fees billing accuracy
- b. Patients Data, Medisave/Medishield/Private Shield Data accuracy
**Qualifications & Experience**:
- Education:
- a. Minimum ‘O’ Level
- Skills:
- a. Computer Literacy
- b. Pass in Mathematics
- c. Good communication skills (verbal/written)
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