Airline Call Centre Agent

8 hours ago


Singapore Transcendent Business Services Pte Ltd Full time

Airline Call Centre Agent

Asia's Largest BPO Contact Centre (Renowned Airlines)

Salary up to $3000 (depends on experience) + incentive

Working hours
- 5 days a week/ 44hrs per week/ rotating shift

Location
- East Singapore

Job Responsibilities:

- In-charge of handling the ticketing, reservation, and enquiries through the phone for an Airlines Company.
- Conducting simple troubleshooting and providing accurate advice to the callers.
- Perform outbound calls to follow-up and update customers.
- Support work, which includes ticket submissions, administrative duties etc.

Job Requirements:

- Passion for Customer Service and are able to present themselves professionally through the phone.
- 1 Years' Experience in Call Centre Environment / Customer Service is an added advantage
- Knowledge in Telephone Etiquette, Customer Service
- Working hours - shift from 7 am to 11pm (will be placed on a 8-9 hour work shift)
- 8 weeks of training for shortlisted employees (Paid training)

De Castro Diana Rivarez

EA: R1873984 / Licence No: 10C5505

Transcendent Business Services Pte Ltd

**Salary**: Up to $3,000.00 per month

Schedule:

- Day shift


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