Seller Engagement Associate

23 hours ago

Singapore Shopee Full time

Department Business Development and Partnerships
- LevelExperienced (Individual Contributor)
- LocationSingapore

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
- Creating and adapting content across key seller touchpoints
- Identify and package useful seller resources for different communication & engagement channels such as Socials (Community), In-App (push-notifications, Seller Centre, Seller Education Hub), Out-of-App (eDMs, webinars, etc.)
- Curate creative briefs and basic copywriting (short-form, long-form, visuals, etc.)
- Prepare, coordinate and host Shopee University webinars (training materials, help-resources, etc.)
- Monitoring, tracking and reporting of communication and educational channels’ performance
- Project management: Front discussions with operational and/or commercial teams
- Collaborate on ad-hoc projects and evergreen campaigns that include seller community management, acquisition initiatives and seller events

**Requirements**:

- Bachelor's Degree in related fields
- Excellent in communication with a clear and concise communication style (English: verbal and written)
- Experience in designing/curating creative briefs, presentation decks and copywriting (short & long form content)
- Comfortable with presenting in front of an audience (webinars/events)
- Confident in managing multiple deadlines with strong task-prioritisation
- Basic experience in data management (i.e. Microsoft Excel)
- Basic experience in design and creatives (i.e. Canva)
- Project management: comfortable working with multiple cross-functional teams (operations, commercial, marketing, etc.)
- Good interpersonal skills with demonstrated strong stakeholder management ability

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