General Manager, Aftersales

**About our client**

Our client is a well-established and reputable leader in the automotive industry.

They are looking for an individual to join them in their growing team, here is your chance to be part of an exciting team geared towards both company and personal success.

**General Manager, Aftersales**

**Overview**:

- This position reports to the Managing Director;
- Overall aftersales management responsibility for the dealership operations and staff;
- Supervise aftersales department;
- Manage and steer employees in the dealership: aftersales;
- Serve as a role for all managers and employees in the aftersales department;
- **5.5 days work week (alternate Saturday);**:

- Workplace at Jurong.

**Responsibilities**:
In charge if making decisions concerning the dealership: aftersales:

- Responsible for making decisions with far-reaching scopes that are designed to safeguard process flow and quality;
- Has to make large number of ad-hoc decisions on a day-to-day business.

Manage the operations of the dealership: aftersales:

- Plans and forecast budget;
- Identifies, assesses and initiate mid to long-term dealership investments;
- Responsible for sales, turnover and results on site;
- Plans range and product scope;
- Monitors the implementation of and compliance with dealer contract elements including Retail Standards and steers the exploitation of the bonus system;
- Guides the employees disciplinary and functionally;
- Integrates external and internal services (e.g., functional services);
- Manages the facility;
- Implements conditions grid;
- Represents the dealership on site.

Set targets for the dealership: aftersales
- Ensures systematic market achievement by setting targets and making use of supervision tools (e.g., Sales Assistant);
- Defines and implements targets independently regarding key target values (turnover, budget);
- Involves matrix functions (Sales, Aftersales and Commercial Department) and the owner.

Searches for new opportunities: aftersales
- Constantly observes the market;
- Constantly reviews both distribution channels and marketing measures;
- Develops and implements innovative sales and marketing strategies geared towards the local market whilst taking into account the cost effectiveness.

Negotiates with internal and external partners:

- Internally negotiates with owner and employees and with relevant interface areas at head office (subsidiary);
- Externally negotiates with customers, suppliers, authorities and principal.

Cooperates with various functions:

- Cooperates with relevant matrix functions in the dealership (e.g., Commercial Department, Parts Sales Management, Service Management).

**Job Requirements**:

- Those with similar experience from the automotive industry, who display a good understanding of brand positioning and market dynamics of the industry will be preferred;
- Other pre-requisites include a high level of resourcefulness and maturity and possess excellent communication skills;
- Ownership of a class 3 driving license is required.

Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for

Please submit your updated and comprehensive CV in **MS WORD FORMAT ONLY (NOT PDF) **with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:
**What our client offers**

**_Develop Your Potential: _**

They emphasise and offer career growth, learning and development opportunities, which will fuel your career aspirations and complement your business exposure across their business network.

**_Diverse, Equal Opportunity: _**

They build a sustainable work culture where their people feel welcome, valued, respected and able to express their ideas and beliefs freely. They believe that diversity of thought and approaches in their workplace makes them stronger as a team.

**_Competitive Compensation and Benefits: _**

They are committed to recognising and rewarding your contributions to the business. They benefits packages aim to improve your quality of life by providing support for various health and recreational schemes.

**Personal Data Protection Statement for Job Applicants**

**Thank You**

**THOMAS CHAN | MOM CEI No: R1766693 | Benchmark Staffing Solutions | MOM EA License: 21C0679 | UEN: 53435609E