Member Relations Executive

2 weeks ago


Singapore 1880 Full time

**Member Relations Executive**

**We are looking for a fun and vibrant team player who cares deeply about delivering great experiences for our guests. Fresh graduates/ Cabin crews/ Applicants with no prior experience but willing to learn is welcome to apply**

**Your Role**:

- Greet and welcome all guests and members warmly
- Ensure highest level of member and guest experience
- Receive calls and messages for reservations and general inquiries
- Converse with members and provide assistance when necessary.
- Performs other duties as assigned by supervisor and manager.
- Handle member queries and event bookings
- Engage with members, guests and the team
- Manage table bookings maximising seating capacity

**What we are looking for**:

- Experience is not a must, but prior experience in similar capacity would be an advantage
- A high standard of personal hygiene and grooming
- A spirit of hospitality and interest in ensuring that guests have a great experience
- Be well versed on all aspects of the Club, including all menus, and daily events.
- Reliable and good team player with an engaging personality
- Ability to work on weekends and public holidays on shifting schedules
- Passionate about hospitality

**Staff Perks**:

- Quarterly Bonus Scheme: % of salary paid every 3 months
- Tips: all Tips passed on to staff
- Sign-on Bonus & Employee Referral Bonus: $1,000 per New Joiner / Referral
- Group Medical Insurance: Free medical consultation for panel clinics & hospital coverage
- Flexi-benefits: Cash allowance to be used for dental, spectacles, gym membership, or any health or wellness related expense.
- Others: 5 day work week, employee discount on food & beverage at the club, staff meals every day, late night transportation, $100 transport allowance paid monthly, birthday credits and more

**Job Types**: Full-time, Permanent

**Salary**: $1,800.00 - $2,700.00 per month

**Benefits**:

- Employee discount
- Food provided
- Health insurance
- Professional development

Schedule:

- Holidays
- Weekend availability

Supplemental Pay:

- Performance bonus
- Signing bonus
- Tips



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