Member Relations Executive

6 days ago


Singapore BRITISH CLUB, THE Full time

You will be responsible for the day-to-day operations of the reception team and ensure that our members have a memorable experience. You will cultivate Member recognition and encourage members’ participation in a variety of programs and events in the Club.

**Responsibilities**:

- Assist in the supervisor of the reception team and ensure smooth operations of the reception desk and maintain standards as per SOPs
- Attend to members’ enquiries and address members’ feedback
- Assist with members’ dining reservations and/or event bookings
- Prepares monthly roster and ensures the shifts are manned at all times
- Coordinate monthly new members’ cocktail reception
- To perform any other task as assigned

**Requirements**:

- Diploma in Hospitality Management or equivalent with at least 4 years’ relevant work experience preferably in the hospitality industry
- Customer orientated with a meticulous and orderly approach to work. Experience in interacting with expatriates would be an added advantage
- Good communication and interpersonal skills
- Excellent command of English
- Able to work on shifts and weekends
- Preferably able to start work immediately



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