Call Centre Associate X8

**Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $1,500 - $3,000 Per Month**Date Posted** - 1 day agoAdditional Details **Job ID** - 118049**Job Views** - 1Roles & Responsibilities **Requirements**: - GCE 'O'/'N' Level or Certificate in Office Skills/Business Studies (COS/CBS) - Pleasant disposition with good communication...

Responsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Handle the recruitment, training, and development of the agents - Provide administrative support in the Call Centre - Cover the Team Managers' duties and shift where necessary - Any other ad-hoc tasks that may be assigned by the...

Sengkang General Hospital Pte. Ltd.**Senior/Patient Service Associate, Call Centre (Part-time)**: - Job Category: Ancillary- Posting Date: 21 Sep 2024**Job Description**: - Requirements: - GCE ‘N’ Level / GCE ‘O’ Level with at least 1 year of relevant experience or NITEC in Service Skills preferably - Experience in call centre, customer service or...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Responsible for the agents' recruitment, training and development - Provide administrative support in the Call Centre - Cover Team Managers' duties and shift where necessary **Requirements**: - Singaporeans only - Minimum...

**Responsibilities**: - Answer high-volume inbound calls and respond to inquiries related to day surgery and/or imaging services. - Manage all dial in booking and WhatsApp/online scheduling. - Schedule appointments and manage patient records accurately. - Address patient’s concerns with empathy - Collaborate with medical staff to resolve issues...

**Call Centre** **Requirement** - Excellent communication skills - Excellent service-oriented & telephone etiquette - Preferable have experience in Customer Service / Call Centre - Attending to customer enquiries and appointment bookings - Well-versed in computer (Word & Excel) - Hard-working, good team-work & pro-active - Strong interpersonal & able to...

Reports to Contact Centre Team Lead Handle customer service hotline and provide first level of supports from OMNI Channels Resolve customer queries efficiently and escalate problems/issues promptly. Follow Standard operating procedures closely. Work as a team and ensure that the contact centre service level is met Diploma / NITEC / GCE ‘O' Level or...

**StarMed** is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices **Roles & Responsibilities** - Provide accurate and timely information - Preparation of documents and reports - Performing administrative duties and any other duties as...

As a Call Centre Manager, you will be responsible for overseeing the daily operations of our call centre, managing a team of customer service agents, and ensuring that performance targets are met. You will play a key role in driving customer satisfaction, optimizing operational efficiency, and maintaining a positive and productive work environment. Key...