Client Development Manager, Southeast Asia

1 week ago

Singapore Van Cleef & Arpels Full time

Reference Code: 56805

**Client Development Manager, Southeast Asia**:
Singapore, 01, SG

Permanent

**WHO ARE WE?**

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment
Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise.
At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.

**Do you match with the profile?**

Are you an experienced Client Development professional preferably in the luxury retail space?

Are you results driven, agile and constantly seeking ways to improve?

Are you a team player who is able to offer your expertise and knowledge, and collaborates well within and across functions?

Are you an inspiring leader who drives team spirit, develops team leadership & expertise?

If yes, we would love to view your profile

**What are we expecting from you?**

Under the leadership of the Retail Director SEA and in close collaboration with the Maison APAC team, the Client Development Manager is responsible for developing, coordinating & implementing of the Client Development strategy of the Maison for the SEA (Singapore, Malaysia and Thailand) region to improve the acquisition and retention of our client database.

Besides creating exceptional one-to-one client experiences for top clients, you will also develop, monitor and implement tools, processes, and training to retail staff to enhance client experience offline and online, while adhering to brand strategy and directives.

In collaboration with the other functions within the SEA team, you will manage or support in specific projects such as Mystery Shopping, Boutique openings/events and special boutique moments.

**More than a job it’s an experience**

By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development by exemplifying the values of care, no compromise, transmission, creativity, curiosity and ambition.

The recruitment process:
3. You will meet with the HR, Retail Director, SEA, Managing Director, SEA & AU and Regional Counterpart in APAC.

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