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Retail Excellence Manager Seao

2 weeks ago

Singapore Luxury Careers Pte Ltd Full time

**About the role**

You will lead continuous improvement projects for South East Asia and Oceania region and work closely with local retail operations teams to drive retail standards and performance.

**Role Expectations**

**Store Operations**
- Manage new store openings and any existing store refurbishment operational arrangements
- Define and refresh the retail operations manual to ensure stores satisfy audit requirements
- Oversee and manage operations costs and liaise with different vendors and suppliers to ensure spending is as efficient as possible
- Ensure company policies and procedures are followed by the store teams at all times
- Manage all policies of manpower planning in store with alignment to business needs
- Manage the order & inventory of non-merchandise materials

**Retail Excellence**
- Act as business partner to the retail management team (GM’s and country-level Retail Managers) to drive operational standards and sales across the network
- Support the Retail Manager in the preparation and analysis of key performance indicators (KPI)
- Drive new initiatives and projects further to increase the effectiveness of the retail operation / performance function (e.g. all category transactions, handbag cross-selling, local client sales focus)

**Competencies**
- 6 to 8 years of experience in retail operations and retail management, preferably in the retail industry
- Experience in luxury/fashion business a plus
- Knowledge of retail operations, business analysis, KPI measurement and set-up
- Intermediate level of excel skills

No: R1875146EA

Licence No: 22C1376