Senior Collections Manager

1 day ago

Singapore Funding Societies Full time

**Funding Societies | Modalku **is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

- **Serve with Obsession**: Build win-win relationships for the long-term by having a customer obsession.-
**Grow Relentlessly**: Strive to become our best, most authentic selves.-
**Enable Teamwork, Disable Politics**: Only by forging togetherness, we help each other succeed.-
**Test Measure Act**: Stay curious and reinvent ourselves, through innovation and experimentation.-
**Focus on Impact**: Create impact through bias for action and tangible results.We are looking for a Senior Collections Manager to monitor staff and oversee the procedures to reduce delinquency and default as well as reduce write-offs. Ensure that Collection Policies are updated and followed as well as setting up new policies on future new product launches. To be a successful collections manager, you should be analytical and have great report writing skills. Ultimately, a top-notch collections manager should have extensive knowledge of collection laws, and continuously find ways to improve the company’s debt recovery.

**What you will do**:
Overseeing staff members and ensuring the outstanding are being follow-up-
- Setting payment collection goals and targets for the department.-
- Creating and implementing a strategy to improve the collection of outstanding credit.-
- Implementing collection policies and procedures to avoid excessive outstanding credit.-
- Ensuring that the company policy on recoveries is followed and that it is in line with regulations.-
- Management of current and new vendors-
- Manage escalated cases raised by the team.-
- Handle complaint relating to collection-
- Preparing monthly feedback reports on payment collections.-
- Remaining informed of any legislative procedural training regarding debt collection.-
- Training and mentoring of staff members in the collections department.-
- Proficient in debt-related legal provisions.**What we are looking for**:
Bachelor’s degree in finance, accounting, or a related field.-
- In depth knowledge of SME financial products and services.-
- 3-5 year’s experience as a collections manager.-
- Experience with local legal system.-
- The ability to work accurately and independently.-
- Good verbal and written communication skills.-
- Excellent analytical skills and an eye for detail.-
- Outstanding leadership and managerial skills.-
- Strong time and people management skills.-
- Ability to work at a fast pace and in a stressful environment.**Interested to know more about us? Learn about our Stories**
**here**
**.

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