Collections Manager
23 hours ago
**Job Description - Collection Manager**
Xingang Investment Pte Ltd is a private company lending to Corporates and Individuals since 2016. In 2018, we had been awarded money lending license and operating in People’s Park Complex providing personal loans.
**What we can offer**:
- A dynamic and full of entrepreneurial spirit working environment.
- Innovative management team.
- Attractive remuneration package.
**Key Roles and Responsibilities**:
**Debt Recovery (Main Focus)**
- Maintain efficient records of collection activities & resolve outstanding issues promptly.
- Take immediate and appropriate collection/legal actions for recovery of debt and minimise credit losses professionally & timely & ensure proper actions are within corporate guidelines and collection policies.
- Follow up and negotiate with debtors for acceptable repayment plans and composite payments.
- Handle customers' inquiries on contracts, billing, collection, and payment-related issues.
- Identify and analyse potential bad debts and prepare justification for write-offs.
- Work on written-off accounts to achieve team targets regarding recovery dollars and writebacks for unsecured products.
- Liaise with Collection agencies on payment and make sure the payments were received.
- Liaise with lawyers to ensure actions are closely followed-up for effectiveness & legal costs are submitted by lawyers for payment by debtors.
- Ensure waivers of interest/late charges are done as agreed or through composite settlement.
**What you should have**:
- Strong credit collection experience in Commercial Banking/Finance.
- Preferably have private lending experience.
- Has a personal interest in financial markets and analysis; able to digest financial statements to form an informed analysis of an entity’s financial health.
- Good understanding of both collection and recovery knowledge.
- Strong knowledge of legal recovery and fraud.
- Meticulous, tactful, and customer service oriented.
- Excellent interpersonal, communication, and problem-solving skills.
- Excellent written and verbal communication skills in both English and Mandarin.
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