Assistant Manager

2 weeks ago


Jurong, Singapore GECO Asia Full time

**Job Requirements and Qualifications**:

- Bachelor’s Degree (accredited school) or equivalent with emphasis in computer/information science or information technology
- 5+ years of experience in IT infrastructure, Microsoft MCSE or later version is an added advantage
- Very strong working knowledge of Microsoft Active Directory (AD) including AD based DNS
- Comprehensive experience with enterprise multi-forest infrastructure models
- Extensive knowledge of client / server operating systems (Linux, UNIX, and Windows), backend infrastructure services and networking, Group Policy Objects (GPOs), certificates, and their impact on Active Directory
- Experience in Microsoft SCOM, SCCM and Microsoft Hyper-V or Quest backup systems
- Knowledge of Identity and Access Management (IAM), authentication and authorization in particular
- Able to work in project teams, under pressure, facilitate discussion, decision-making and conflict resolution
- Excellent communicator, able to engage and effectively respond to diverse stakeholders
- Basic understanding of Azure AD / IAM processes part of the Microsoft cloud
- Willingness to participate in on call / shift work

**Job Roles and Responsibilities**:

- Provide enterprise-level Active Directory service for global initiatives following through to implementation via collaboration with project and support teams
- Own Root Cause Analysis and Problem Management for corporate Identity Management environment
- Install, configure, and maintain Active Directory and third-party software utilities for hardware systems within company operational guidelines
- Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps
- Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation
- Manage customer satisfaction through effectively communicating and managing customer expectations
- Provide training as required



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