General Manager The Lo

2 days ago

Singapore The Lo & Behold Group Full time

Our concepts are part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

As General Manager, you will help to steer our ship through different landscapes, identifying business opportunities and having direct ownership of the business’ impact and outcomes. As a leader, you will also be in a position to have a lasting impact on people: through shaping the guest experience and nurturing your team.

You'll be in charge of:
General Management
- Drive the overall operational and business performance
- Develop clear team structures with specific Areas of Responsibility (AOR) and Directly Responsible Individual (DRI) mapping
- Work with the Board to develop goals (commercial and non-commercial) for the venue with clear Objectives and Key Results (OKRs)
- Lead the teams to achieve the OKRs set out for the venue
- Set and communicate clear operating standards
- Ensure that the teams execute based on these operating standards
- Ensures team alignment with the venue’s and group’s mission and values
- Ensure quality, operating, and hygiene standards are met
- Monitor venue adherence to all licensing laws regarding the service of food and beverage, public and employee safety while in compliance with local food safety standards

Talent & Financial Management
- Drive the annual planning and budgeting process and ensure that the budget is achieved
- Own the overall Profit and Loss statement of the venue
- Analyse POS reports and sales trends, recommend and implement cost control exercises, and improvements to onsite sales and marketing tools
- Conceptualizing staff development plans according to the needs of the business
- Determine staffing requirements, interview, hire, and train new employees, or oversee the administrative processes
- Implementing training strategies for the venue with the support of the Talent Team
- Work with the Talent Team regarding employee movements and performance feedback

We love people who:

- Go above and beyond to make someone else's day
- Are thoughtful and kind, while upholding high standards
- Own outcomes and drive solutions
- Are ever-curious and always learning

**Benefits**:
We believe in taking care of our people, so they can take care of others. We recognise and support each individual through medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

  • General Manager The Lo

    1 week ago

    Singapore The Lo & Behold Group Full time

    The Lo & Behold Group is a hospitality company that creates, owns and operates a series of timeless, thought-provoking concepts, each with a unique story and a distinct perspective on the cultural-culinary landscape. As a General Manager of The Lo and Behold Group, you will lead and own the business and people outcomes of a venue within the group. Key...

  • General Manager

    4 weeks ago

    Singapore The Lo & Behold Group Full time

    Join to apply for the General Manager | The Lo & Behold Group role at The Lo & Behold Group Join to apply for the General Manager | The Lo & Behold Group role at The Lo & Behold Group Our concepts are part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.As a team, we...

  • Restaurant Manager The Lo

    1 week ago

    Singapore The Lo & Behold Group Full time

    General Management - Overseeing operations - guest service, strong knowledge primarily in wine, sake knowledge will be an additional advantage - Developing and executing plans to achieve daily and monthly targets - Manage staff, overseeing work schedules and assigning specific duties - Create and improve standard operating procedures for service and product...

  • Sommelier The Lo

    1 week ago

    Singapore The Lo & Behold Group Full time

    As a Sommelier, you'll be in-charge of: - Assist in developing a strong and continuously evolving wine program that is financially sustainable and excites patrons of the restaurant - Assist in implementing strategies to maximize wine sales and cost efficiencies on both the restaurant and retail channels - Execute best-in-class wine service, keeping in mind...

  • Finance Executive The Lo

    2 days ago

    Singapore The Lo & Behold Group Full time

    **MAKING SINGAPORE LOVABLE.** The Lo & Behold Group is a hospitality company that creates, owns and operates a series of timeless, thought-provoking concepts, each with a unique story and a distinct perspective on the cultural-culinary landscape. Our multi-award-winning properties currently include OverEasy, Tanjong Beach Club, The Coconut Club, Claudine,...

  • Bartender The Lo

    3 days ago

    Singapore The Lo & Behold Group Full time

    MAKING SINGAPORE A MORE LOVABLE PLACE The Lo & Behold Group is a hospitality company that creates, owns and operates a series of timeless, thought-provoking concepts, each with a unique story and a distinct perspective on the cultural-culinary landscape. Our multi-award-winning properties currently include OverEasy, Tanjong Beach Club, The Coconut Club,...

  • Operations Director The Lo

    2 days ago

    Singapore The Lo & Behold Group Full time

    The Lo & Behold Group is a hospitality company that creates, owns and operates a series of timeless, thought-provoking concepts, each with a unique story and a distinct perspective on the cultural-culinary landscape. Our multi-award-winning properties currently include OverEasy, Tanjong Beach Club, The Coconut Club, Claudine, Odette, The Warehouse Hotel and...

  • Restaurant Manager The Lo

    2 days ago

    Singapore The Lo & Behold Group Full time

    Our concepts are part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences. As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the...

  • Service, Casual Dining The Lo

    1 week ago

    Singapore The Lo & Behold Group Full time

    We are looking for a passionate, service-driven individual to join The Lo & Behold Group. Having the necessary product knowledge and strong people acumen skills are the backbone to a strong restaurant service. The role also requires the individual to maintain the highest customer service standards of the establishment and ensure that our customers leave with...

  • Senior Executive, Group Operations Support The Lo

    1 day ago

    Singapore The Lo & Behold Group Full time

    The role for Senior Executive, Group Operations Support reports into the Assistant Director, Group Operations Support and supports the various operational venues under The Lo & Behold Group portfolio. **Point of Sale system** - Responsible for all POS back-end support for all venues in the group. - Create and edit food and beverage items on Micros and Revel...