
Assistant Front Office Manager
4 days ago
**Responsibilities**:
- You need to assist the Front Office Manager in supervising daily front office operations.
- Act as Officer-in-Charge in the absence of the Front Office Manager.
- Address and resolve guest issues and complaints promptly.
- Able to help with staff scheduling, task delegation, and team supervision.
- You need to monitor front office staff performance and ensure compliance with hotel standards.
- You need to ensure smooth coordination between front office and other departments.
- You need to assist in the training and evaluation of new and existing staff.
- Conduct regular briefings and ensure efficient shift handovers.
- Able to support the implementation of service improvement initiatives.
- Maintain a high level of guest satisfaction and service quality.
**Job Requirements**:
- Fluent in both English and Chinese
- YUou must have a minimum 3 to 5 years of relevant experience.
**Benefits**:
- Leave entitlements: 10 days of annual leave, 1 day of birthday leave, medical leave (MC) and childcare leave (CCL) follow MOM regulations
- Medical benefits: Up to SGD 300 per year, applicable to general practitioners, TCM (Traditional Chinese Medicine), and dental services in Singapore
Pay: $2,600.00 - $3,000.00 per month
**Benefits**:
- Additional leave
- Dental insurance
- Health insurance
- Professional development
- Promotion to permanent employee
Schedule:
- Day shift
- Early shift
- Holidays
- Late shift
- Monday to Friday
- Night shift
- Shift system
- Weekend availability
Work Location: In person
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