Digital Media Officer

5 days ago

Museum, Singapore Advance Resources Personnel Consultants Full time

Digital Media Officer (Contract)

Title: Digital Media Officer (Contract)

Department: Museum Operations

Location: M+ Museum

Duration : 12 months

M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. In Hong Kong’s West Kowloon Cultural District, we are building one of the largest museums of modern and contemporary visual culture in the world, with a bold ambition to establish ourselves as one of the world’s leading cultural institutions. Our aim is to create a new kind of museum that reflects our unique time and place, a museum that builds on Hong Kong’s historic balance of the local and international to define a distinctive and innovative voice for Asia’s twenty-first century.

Digital Media Officer (Contract)

You will be responsible for:

- coordinating and managing the creation of all digital content such as website, blogs, press releases, infographics, videos and social posts, etc.;
- providing effective digital and graphic design to support cultural retail and commercial activities throughout the museum;
- providing creative photography / video concepts to the final product to support digital communication channels;
- managing various online marketing tools, working with different teams to coordinate our marketing, advertising and promotional activities. Maintaining a strong branding voice through social media;
- developing and monitoring ROI and KPIs, tracking regularly and getting insights into competitors' strategies;
- monitoring closely market, customer needs, trends and working within a cross-functional environment to translate into future enhancements and new experience;
- O2O support from online to offline, duty at shop front will be requested and assigned by employer; and
- performing other ad hoc duties as assigned by Employer.

You should:

- have a recognised university graduate in business administration, marketing, language studies or other relevant disciplines;
- have 2-3 years of working experience in a digital media, digital marketing or content marketing, retail or e-commerce experience is plus;
- be familiar with content management systema and social media platforms;
- be proficient in software, e.g. adobe creative suite, especially Photoshop, Illustrator, After Effect, Premiere Pro, etc.;
- have a strong sense of visual, colour theory and understanding of colour management;
- have strong communication skills to manage the internal and external stakeholder expectations;
- be able to work on irregular work hours including weekends, evenings and holidays if necessary for supporting the events and any functions; and
- have excellent oral and written communication skills in English and Chinese.

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