Client Success Specialist

7 hours ago


Outram, Singapore YTG Full time

We are looking for a dedicated **Client Success Specialist** to build strong client relationships and help customers achieve their goals.

**Responsibilities**
- Onboard new clients and guide them through product/service adoption
- Serve as the primary contact for client inquiries and issue resolution
- Monitor client usage and satisfaction metrics to anticipate needs
- Provide training and resources to enhance client experience
- Collaborate with sales and product teams to ensure client retention and growth

**Requirements**:

- Diploma or degree in Business, Communications or related field
- Strong communication and interpersonal skills
- Problem-solving mindset with the ability to manage multiple clients
- Familiarity with CRM and customer success platforms

**Benefits**
- Competitive remuneration with performance incentives
- Opportunities for career growth within client services or account management
- Supportive team and continuous learning environment
- Flexible working options and wellness initiatives

**Job Types**: Full-time, Permanent

Pay: $4,500.00 - $5,500.00 per month

**Benefits**:

- Health insurance
- Professional development

Work Location: In person



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