Client Success Specialist

7 days ago

Outram, Singapore JCO Management Pte Ltd Full time $400 - $55,000 per year

We are looking for a dedicated Client Success Specialist to build strong client relationships and help customers achieve their goals.

Responsibilities

  • Onboard new clients and guide them through product/service adoption
  • Serve as the primary contact for client inquiries and issue resolution
  • Monitor client usage and satisfaction metrics to anticipate needs
  • Provide training and resources to enhance client experience
  • Collaborate with sales and product teams to ensure client retention and growth

Requirements

  • Diploma or degree in Business, Communications or related field
  • Strong communication and interpersonal skills
  • Problem-solving mindset with the ability to manage multiple clients
  • Familiarity with CRM and customer success platforms

Benefits

  • Competitive remuneration with performance incentives
  • Opportunities for career growth within client services or account management
  • Supportive team and continuous learning environment
  • Flexible working options and wellness initiatives

Job Types: Full-time, Permanent

Pay: $4, $5,500.00 per month

Benefits:

  • Health insurance
  • Professional development

Work Location: In person

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