Assistant Volunteer Management Executive

5 days ago


Singapore Samaritans of Singapore (SOS) Full time

**Job Highlights**:

- Purposeful work
- Great team**Benefits**:
The Assistant Volunteer Management Executive (AVME) is a member of the VM team who support volunteer-related tasks, mainly volunteer recruitment, training, scheduling, and development. He or she works closely with the VM team, trainers and co-facilitators to recruit and equip potential volunteers with relevant skillset so as to support the distressed, achieving our mission of being an available lifeline to anyone in crisis.

The AVME will also be coordinating volunteer involvement for the 24/7 hotline, SOS Care Text, Emergency stand-by services, and other volunteering role as and when assigned by the Manager of VM team.

The AVME is expected to possess excellent organizational skills, be approachable and personable. He or she reports to and assists the VM Manager to enhance the service quality and delivery of volunteer matters.

**Core Duties and Responsibilities**
- Support and co-ordinates roster scheduling, training and development for SOS Volunteering Services, e.g. 24-hr hotline, SOS Care Text, etc.
- Co-ordinates, administers and monitors the different phases of volunteer training or refreshers
- Supports volunteers to man SOS Volunteering Service, e.g. 24-hr hotline, and SOS Care Text, etc.
- Maintaining up-to-date volunteer training records, such as volunteer progress tracking, schedules, and attendance sheets
- Work closely with stakeholders such as trainers and volunteers to ensure training logistics are implemented in order.
- Ensures that volunteers adhere to organisational policies on data security and confidentiality
- Motivates and encourages camaraderie spirit amongst volunteers through various strategies
- Provide other volunteer administration support, e.g. updating volunteer recruitment database
- Assists in special projects and other duties (e.g. volunteer interviews) as assigned

Educational Qualifications**
- Diploma in Human Resource Management, Business Administration, or related discipline
**Relevant Experience**
- At least 1-2 years of work experience
- 2 years of direct work experience with trainers and volunteers (preferred)
**Knowledge & Skills**
- Excellent organizational skills
- Good interpersonal and communication skills to converse with trainers and volunteers
- Ability to multitask, and work effectively under tight deadlines
- Proficiency in Microsoft office
- Group facilitation skills (preferred)
**Behaviour Traits and Attitudes**
- Willing to work in the evenings and during odd hours (e.g. weekends) in accordance to service needs
- Self-motivated and good team player
- Organized and meticulous
- Approachable and personable

**How to apply**:
Please indicate your current and expected salary. Interested persons are invited to send their resume with a recent photograph:
**By mail**:**
Samaritans of Singapore (SOS) Human Resource Department**

Block 10 Cantonment Close #01-01 Singapore 080010


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