Service Desk Engineer

Service Desk Engineer Important Information Location: Singapore Job Summary As a service desk engineer, you will be responsible for fulfilling service requests, including hardware and software installations, configurations, and upgrades. You will identify and resolve root causes of technical issues, implementing permanent fixes to prevent recurrence....

**Service Desk Engineer** **SUMMARY**: - Our client is looking to hire a Service Desk Engineer who can provide technical support to users on Network (Switch, Firewall, Access Point), System (VMware, VXRail), DWDM Services (Adva, Ciena, Dark Fiber) Should the reported incident ticket (fault) not resolve-able by Service Desk after remote troubleshooting, the...

**Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE COMPETENCIES**: - Analyzing - Delivering Results and Meeting Customer...

Full Time - Post Date: October 4, 2021 18252 **About the Position**: The Service Desk Engineer is responsible for providing first level technical support to the Client’s customers. He/She will work closely with Desktop Engineer (Level 2), Service Desk Team Leads & Technical Support Engineers to achieve this purpose. **Main Responsibilities**: - Record...

**Service Desk Engineer** We are looking for experienced full-time Service Desk engineer to provide End User Computing, Deskside support and Service Desk support to APAC Region in Singapore. **Responsibilities**: - Provide level 2 End User Computing support and well verse in Windows OS. - Good Hardware and software troubleshooting skills for PC. - Break...

**Service Desk Support Engineers Needed!** **Key Responsibilities** - Service Desk Support Engineers / 1st Level Support - Registers, classifies and categorizes incidents and service requests, and undertakes an immediate effort order to restore a failed IT service as possible [i.e. First Call Resolution (FCR)] - Pro-actively interacts and gathers additional...

Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE COMPETENCIES**: - Analysing - Delivering...

The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 600 billion queries per day (more than 100 times the query volume of search globally), our platform operates at an unprecedented scale. We have also built something even stronger and more...

Roles & ResponsibilitiesService Desk EngineerAs a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for providing support (remotely or onsite) on company supported...

**Key Responsibilities** - Service Desk Support Engineers / 1st Level Support - Registers, classifies and categorizes incidents and service requests, and undertakes an immediate effort order to restore a failed IT service as possible [i.e. First Call Resolution (FCR)] - Pro-actively interacts and gathers additional information from customers/users, as...

Job ID: 17063 - Location: ST Engineering Hub, SG - Description: - **About ST Engineering** **ST Engineering**is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve...

Roles & ResponsibilitiesWorking Hours: Shift-based (24x7), including weekends and public holidays As a member of the Service Desk team, the Service Desk Engineer serves as a single point of contact for all IT-related issues and requests reported by users via various support channels (phone, email, Self-Service Portal, and Tech Concierge Desk). The role...

The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on trust,...

JD: **Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE...

COMPANY DESCRIPTION Kaplan is one of the world’s largest and most diverse education providers with over one million students globally. Headquartered in US, Kaplan is part of Graham Holdings (formerly The Washington Post Company) and is its largest subsidiary. Kaplan in Singapore has students from over 35 countries and regions. As a Lifelong Integrated...

Roles & ResponsibilitiesResponsibilities:Provide 1st Level Technical Support to users over the phone or via remote assistance tool and emails. Escalation, tracking and resolution of all incident/service requests/ problems in a professional and timely manner. Required to cover on-site IT support when necessary. Any other administrations where...

Service Desk (IT Helpdesk) Engineer **Responsibilities**: - Provides off-site support to end-users (from healthcare environment) with good customer satisfaction - Be available to take calls - Provide first level support to troubleshoot and solve technical problems - To provide accessible, timely, effective, efficient, and professional quality service to...

Are you seeking the new norm career opportunities? We are helping **Thatz International Pte Ltd**to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business. **Who we are** Our...

**JD**: **Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE...

**About ST Engineering** **ST Engineering**is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the...