Manager/senior Officer, Business Support Admin

5 days ago

Raffles, Singapore United Overseas Bank Ltd Full time

**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**About the Department**:
The **Retail **function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.

**Personal Financial Services**

We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

**Responsibilities**:

- Leading a team of temp staff, to train, and supervise them on the ground
- Drive tele-sales for new merchants who calls / write in, or gets referred to UOB
- Onboarding for SMEs merchant - 40 merchants per month
- Master Merchant Onboarding - 85 Merchants per month
- Setting up of New Outlets / raise maintenance request for merchants. - 50 instructions per month
- Supporting of RM administrative work, especially LTA, Shopee & SQ. Performs transactions investigation, payment related issues, additional MID & TID requests.
- Tracking various acquiring mass initiatives across merchant base

**Job Requirements**:

- Degree holder
- At least 2-3 Years of relevant experience

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