Sales Support Coordinator

2 weeks ago


Singapore HCS SCIENTIFIC & CHEMICAL PTE. LTD. Full time

Sales Support Coordinator

Basic salary of $2600 to $3000 plus attractive sales commission package.

**Essential Duties and Responsibilities**
- Handle customer inquiries and prepare sales quotation
- Monitor open quotations and prepare weekly report for the sales person to follow-up
- Achieve sales target assigned to sales person and identify gaps to increase sales volume
- Compile daily sales leads and delegate to sales person
- Perform cold call and schedule sales appointment
- Create and process sales orders in a timely manner and process requests for rush orders
- Monitor and review pending orders with status follow-up and communicate closely with customers on updates
- Establish communication with internal team on order fulfilment and delivery arrangement
- Manage customer's feedback effectively and provide solutions on problem-solving
- Proactive engagement in maintaining excellent rapport with customers
- Monitor performance indicators and manage sales tracking tools with report compilation
- Record sales trends and work with sales person to develop sales plan & strategies
- Prepare sales meeting agenda

**Minimum Education and Experience Requirements**
- Minimum Diploma holder with 2 years working experience
- At least one year of customer service experience preferred
- Chemistry/Chemical Engineering or science-related background preferred

**Knowledge, Skills & Personality Requirements**
- Ability to communicate effectively using proper grammar in both written and verbal communications
- Clear, easily understood telephone voice required
- Resourceful, meticulous, customer-focused, enthusiastic, self-motivated and able to work independently
- Proficient with MS Office
- Experience with SAP B1 system will be an added advantage
- Passionate with good performance in active sales
- High level of detailed-oriented skills to support the review of contracts and quotes for completeness and accuracy



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