Current jobs related to Concierge - Singapore - AAPC SERVICES PTE. LTD.

  • Lifestyles Concierge

    6 days ago

    Singapore ASPIRE LIFESTYLES Full time

    The Lifestyle Concierge will anticipate and manage the lifestyle needs of high and ultra-high net worth customers and act as their primary interface for any lifestyle and concierge services. Customers will engage via an Omni Channel solution where the Lifestyle Concierge is expected to deliver exceptional customer service and unique solutions of superior...

  • Concierge

    7 days ago

    Singapore JLL Full time

    **JLL empowers you to shape a brighter way**. Facilities Concierge Operations - Assist with VIP’s arrival - Manage the concierge counter not limited to walk in queries, calls etc. - Manage switchboard calls - Log all feedback and follow through until case is satisfactorily resolved - Handle complaints and deploy facilities team support - Use the Guest...

  • Concierge

    6 days ago

    Singapore JLL Full time

    Join to apply for the Concierge role at JLL 6 days ago Be among the first 25 applicants Join to apply for the Concierge role at JLL Get AI-powered advice on this job and more exclusive features. Minimum 3 years of experience as a receptionist Proven track record of excellent customer service Strong presence and personality Willingness to go the extra mile...

  • Concierge Executive

    1 week ago

    Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time

    Roles & Responsibilities Job Summary: We are seeking a resourceful and guest-focused Concierge Executive to support our Concierge team. This role is key to crafting unique and memorable guest experiences by offering personalized recommendations, handling guest requests and managing daily concierge operations. The ideal candidate is well-connected,...

  • Concierge

    2 weeks ago

    Singapore ILS HOSPITALITY SOLUTIONS PTE. LTD. Full time

    **Join Our Team as a Concierge! Are you a friendly and resourceful individual with a passion for providing exceptional guest service? Our luxury hotel is seeking a dedicated Concierge to enhance our guests’ experiences by offering personalized assistance and insider knowledge of the local area. **Key Responsibilities**: - Greet guests warmly and provide...

  • Concierge Supervisor

    8 hours ago

    Singapore Mandarin Oriental Hotel Group Full time

    **Responsibilities**: - Ensure that GSAs/GSEs/HSEs attend to guest’s travel and transport requests accordingly - Provide Concierge - related trainings to Concierge/Baggage & Front Office Team - Oversee the whole Concierge Team in the absence of the Assistant Concierge Manager/Concierge Manager - Ensure that colleagues are well - groomed and arrives for...

  • Concierge

    1 week ago

    Singapore RAFFLES QUAY ASSET MANAGEMENT PTE LTD Full time

    As a Centre Concierge, s/he will be the first point of contact for all tenants and guests, responsible for making a first great impression each day. S/he will need to provide an unrivalled experience for our members and support the operations and ensure that all responsibilities are delivered with high quality and in a timely manner. **Concierge/Front of...

  • Concierge

    7 days ago

    Singapore ODF PTE. LTD. Full time

    Concierge **Job Description**: As part of strategic expansion, we are looking for a customer service-oriented Concierge to be part of the core team. You will be responsible for assisting shoppers and VIP guests on their enquiries, providing accurate information on the outlet and its travel retail products, ensuring they have a wonderful shopping...

  • Concierge

    2 weeks ago

    Singapore ORCHARD TURN DEVELOPMENTS PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilityBe mall ambassadors by providing exemplary customer service at all service touchpoints such as Concierge counters, ION Suite, Call Centre/Customer Care etc. Attend to shoppers/tenants' queries with in-depth mall and promotional knowledge, including ION Orchard's customer loyalty program Administration of partner...

  • Concierge

    2 weeks ago

    Singapore ORCHARD TURN DEVELOPMENTS PTE. LTD. Full time

    Roles & Responsibilities Responsibility Be mall ambassadors by providing exemplary customer service at all service touchpoints such as Concierge counters, ION Suite, Call Centre/Customer Care etc. Attend to shoppers/tenants' queries with in-depth mall and promotional knowledge, including ION Orchard's customer loyalty program Administration of...

Concierge

2 weeks ago

Singapore AAPC SERVICES PTE. LTD. Full time

**Overview of Duties**
- Ensure effective and efficient operation of the lounge reception desk.
- Provide exceptional service, ensuring total customer satisfaction to our guests at all times.
- Be an ambassador of Accor and the Qantas brand.

**Main Responsibilities**
- Provide a warm welcome as first point of contact for lounge guests.
- Monitor lounge entry according to policy requirements.
- Respond to customer queries and follow up with partner airlines as required.
- Provide services to our guests in relation to their flights in adherence to the lounge procedures.
- Develop positive communication with airlines for good business relationships and understanding of their guests and flights that utilises the lounge.
- Monitor, log and announce all flight departures and delay updates as required.
- Ensure effective communication of new and updated information regarding policies, and
general lounge information.
- Conduct delay management, including organising re-bookings, and keeping customers informed of changes; and advising Customer Journey Managers along with effective use of service recovery tools.
- Ensure strict procedures are followed in regards to guest transportation, luggage collection and storage, and guest confidentiality.
- Arrange guest transportation to and from the lounge for guests requiring mobility assistance.
- Carry out reception duties as required.
- Maintain a professional rapport with colleagues and customers.
- Ongoing open communication and reporting as required by the Managers and stakeholders.
- Visually inspect the lounge and surrounding vicinity to ensure the areas are clean and tidy at all times and take action to ensure this meets our standard.
- Act in accordance with relevant customer service standards in all dealings with colleagues and people external to Qantas.
- Any other assigned duties.

**Experience & Skills**
- Possess Diploma in Tourism/Hospitality or equivalent.
- Minimum 3 years of related experience preferably in Concierge/Hospitality/Hotel/Lounge/F&B operations.
- Applicants must possess a valid WSQ Food Hygiene certificate.