Human Resource Business Partner

7 days ago

Singapore NTUC Health Full time

COMPANY DESCRIPTION

**NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic.

DESIGNATION : Human Resource Business Partner

RESPONSIBILITIES

NTUC Health is one of the largest community health and eldercare providers in Singapore. At the Human Resources team, we believe in developing and implementing HR initiatives that influence and support the organisational vision and growth. We partner with our leaders to envision, develop and execute HR strategies to transform the eldercare sector. If you would like to make a difference in the sector, we welcome you to join us as a Human Resources Business Partner.

In this role, you will support the Residential Care Division at the strategic level, partnering closely with the Head of the Residential Care Division and the Cluster/Center Directors of the assigned Nursing Homes to continuously review and improve the quality delivery of HR services.
- Provide sound HR advice on all strategic people matters to enable the business units to achieve their business objectives.
- Actively work with the relevant HR Teams (Learning & Development, Talent Acquisition, HR Shared Services) to continuously review areas of improvement of HR policies, benefits, programs and processes
- Actively participate and lead the review/enhancement of HR operational efficiency and standard operating process
- Collaborate with the relevant HR Teams to deliver the annual HR cycles, initiatives and strategic projects
- Act as the point of contact for HR Senior/Associates on the escalation of complex employee matters
- Provide support in escalated operational HR matters, including performance management, employment relations, HR processes and systems
- Provide leadership to the HR Senior/Associates under your care to operationalise HR administration and delivery whilst ensuring consistency across the Company/Business Units and compliance with the local regulatory requirements
- Coach and develop HR Senior/Associates under your care and provide performance management feedback as a people manager

QUALIFICATIONS
- Preferably has a valid IHRP-SP certification
- Preferably Bachelor’s degree in human resources or a business-related field
- Five (5) to Eight (8) years of generalist HR or HR Business Partner experience, prior team lead experience is a plus.
- In-depth knowledge of the Employment Act, Human Resource organisational policies, processes and best practices.
- Excellent interpersonal and communication skills, both oral and written.
- Healthcare industry experience is a plus

OTHER INFORMATION
- Ability to collaborate with all levels of stakeholders and build a strong rapport with key business stakeholders.
- Has a passion for delivering added HR value/services.
- Strong organisation skills and ability to work under pressure despite competing priorities.
- Willing to work at multiple locations/office sites

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