Collections Officer

3 days ago

Singapore SHENTON CREDIT PTE. LTD. Full time

**Responsibilities**:

- Contact customers and clients with overdue accounts to negotiate payment plans and arrangements.
- Maintain accurate and up-to-date records of all collection activities and communications.
- Follow up with customers and clients to ensure timely payment of outstanding debts.
- Investigate and resolve any discrepancies or issues related to outstanding accounts.
- Provide regular updates and reports to management on the status of collections efforts.
- Work closely with other departments, such as customer service and accounting, to address customer inquiries and resolve payment issues.
- Utilize various collection techniques and strategies to maximize recovery of outstanding debts while maintaining positive customer relationships.
- Adhere to all applicable laws and regulations governing debt collection practices.
- Any Ad-hoc duties assigned

**Requirements**:

- Diploma in finance, accounting, business administration, or related field preferred.
- Previous experience in collections or accounts receivable management preferred.
- Strong negotiation and communication skills, both verbal and written.
- Excellent attention to detail and ability to maintain accurate records.
- Ability to work independently and prioritize tasks effectively in a fast-paced environment.
- Proficiency in Microsoft Office and experience with accounting software preferred.
- Knowledge of relevant laws and regulations governing debt collection practices.
- Professional demeanor and strong customer service orientation.

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