Collections Officer

3 days ago


Singapore GXS Bank Full time

The Collections Officer is responsible for executing the Collections operations and strategies (call centre, skip tracing, legal and working with External Collection Agencies if need be) for consumer and SME portfolios.

**Responsibilities**:
Manage the delinquent portfolio end-to-end; from early delinquencies to non-performing and write-offs

Monitor and control delinquency, minimise credit losses and improve resolution rates through effective digital strategies

Provide regular updates to management on delinquency trends, early warning signals from the newly booked portfolio and flow rate velocity and recovery indicators

Achieve the productivity standard set for the team and individual KPI

Call and follow-up with customers to secure payment plans

Review and execute appropriate Collections actions like legal, restructure and settlements to recover debt and minimise credit losses

Work with solicitors and outsourced collections agencies on assigned cases

Partner with product teams and business units to coordinate Collection’s activities across the bank

Take on additional projects and tasks assigned by reporting manager

Have at least 3-years of collections experience

Well versed in the bank products and processes

Good understanding of technology in the digital banking space

Possess strong written, communication and negotiation skills


  • Collection Officer

    3 days ago


    Singapore MariBank Singapore Pte Ltd Full time

    Collection Officer - MariBank (Diploma Fresh Grads Welcomed)Join to apply for the Collection Officer - MariBank (Diploma Fresh Grads Welcomed)role at MariBank . About The Team As a member of the loan collection & recovery team, you will handle outbound calls and negotiate payments with customers. Your responsibilities include achieving collection targets,...

  • Collections Officer

    2 weeks ago


    Singapore SINGAPORE COMMERCIAL CREDIT BUREAU PTE. LTD. Full time

    Singapore Commercial Credit Bureau is looking for a competent Collection Specialist to contact debtors and collect outstanding payments. You will strike a balance between maintaining trustful relationships and ensuring timely payments. **Responsibilities**: - Monitoring accounts to identify overdue payments. - Investigate historical data for each debt or...

  • Collections Officer

    3 days ago


    Singapore POSS CAPITAL PTE. LTD. Full time

    What will you be doing? - Define and refine the collections strategy, continuously initiate strategies in optimising debt collection and credit management activities to control delinquency and minimise credit losses. - Collaborate with Operations and Finance teams to establish efficient collection processes and workflows by keeping up with industry best...

  • Collections Officer

    3 days ago


    Singapore SHENTON CREDIT PTE. LTD. Full time

    **Responsibilities**: - Contact customers and clients with overdue accounts to negotiate payment plans and arrangements. - Maintain accurate and up-to-date records of all collection activities and communications. - Follow up with customers and clients to ensure timely payment of outstanding debts. - Investigate and resolve any discrepancies or issues...

  • Collections Officer

    2 weeks ago


    Singapore Emprego SG Full time

    Highlights Immediate Vacancy 5 days work week Salary up to SGD 5,500 ( Commensurate according to experience) **Location**: Chinatown Maintain efficient records of collection activities & resolve outstanding issues promptly Take immediate and appropriate collection/legal actions for recovery of debt and minimise credit losses professionally & timely &...

  • Collections Officer

    7 days ago


    Singapore POSS CAPITAL PTE. LTD. Full time

    What will you be doing? What are we looking for? Experience in collections - You have accumulated at least 2 years of experience either in banks or financial institutions as a collections officer. Having a good understanding of the collections process for retail and/or SMEs and working knowledge of legal recovery methods. Skilled in negotiation - You...

  • Collection Officer

    3 days ago


    Singapore Atradius Full time

    Atradius The Atradius Group provides trade credit insurance, surety and collections services worldwide, and has a presence through 160 offices in 52 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit. **Job responsibilities**: Collect overdue...

  • Collection Officer

    2 weeks ago


    Singapore ADSAN LAW LLC Full time

    Roles & ResponsibilitiesRoles & Responsibilitiesto provide legal and administrative support to lawyers. It requires him/her to take and execute instructions from legal professionals on various matters which may include the completion of standard forms, the electronic filing of legal documents, land registry and business registry searches and preparation of...

  • Collection Officer

    7 days ago


    Singapore MARIBANK SINGAPORE PRIVATE LIMITED Full time

    As a member of the loan collection & recovery team, you will be responsible for handling outbound phone calls and negotiating payments with customers. This involves achieving set collection targets, following up on arrears, and responding to customer inquiries regarding their accounts and finance charges. Your role includes monitoring collection status and...

  • Collections Officer

    2 weeks ago


    Singapore Experian Full time

    Company Description **About Experian** Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to...