Collections Officer

18 hours ago


Singapore Experian Full time

Company Description
**About Experian**

Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 17,800 people operating across 44 countries, and every day we’re investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

**Job Description**:
We are looking for an individual who has a deep personal drive and accountability for great performance and results delivery to be part of the Credit Services team in Experian Singapore. You will be responsible for all debt collection and management activities through telephone collections and other appropriate actions and maintaining consistently high level of performance.

**What you’ll be doing**
- Responsible for all debt collection and management activities through telephone collections, initiation of house visits and other appropriate actions
- Negotiate, manage, and ensure acceptable number of calls per day
- Recommend and initiate appropriate course of action on any errant cases
- Update the collection system immediately on all collection activities undertaken for cases assigned
- Generate reminders
- Any other matters assigned

**Qualifications**:
**What you’ll need to bring to the party**
- A passion for driving corporate activities to achieve debt collection and management targets
- The ability to consistently deliver great results
- The ability to build strong and productive relationships, internally and externally
- The ability to communicate effectively in English

**More about you**
- Fluent in English and Mandarin spoken and written
- Experience in a collection role
- Ability to consistently demonstrate deep personal drive and accountability for great performance and results delivery
- Be outcome and target focused
- Ensuring maximum contribution to a positive working culture

**Why this role is critical to us**

This role is critical in supporting the function’s operations and helping achieve its objectives of managing debt collections whilst ensuring high level of performance is maintained. We need an individual who is competent in collection operational matters, with impeccable attention to detail and can-do attitude. The individual needs to be comfortable getting their hands dirty and working with a range of cross functional teams to deliver results.

Additional Information

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here


  • Collections Officer

    18 hours ago


    Singapore SINGAPORE COMMERCIAL CREDIT BUREAU PTE. LTD. Full time

    Singapore Commercial Credit Bureau is looking for a competent Collection Specialist to contact debtors and collect outstanding payments. You will strike a balance between maintaining trustful relationships and ensuring timely payments. **Responsibilities**: - Monitoring accounts to identify overdue payments. - Investigate historical data for each debt or...

  • Collections Officer

    2 weeks ago


    Singapore GXS Bank Full time

    -GXS Bank Singapore Posted 6 minutes ago Permanent Competitive - G - POSTED BY - Geraldine Wong - RecruiterFollow The Collections Officer is responsible for executing the Collections operations and strategies (call centre, skip tracing, legal and working with External Collection Agencies if need be) for consumer and SME portfolios. Job...

  • Collections Officer

    3 days ago


    Singapore Emprego SG Full time

    Highlights Immediate Vacancy 5 days work week Salary up to SGD 5,500 ( Commensurate according to experience) **Location**: Chinatown Maintain efficient records of collection activities & resolve outstanding issues promptly Take immediate and appropriate collection/legal actions for recovery of debt and minimise credit losses professionally & timely &...

  • Collections Officer

    2 weeks ago


    Singapore EXPERIAN CREDIT SERVICES SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description & RequirementWe are looking for an individual who has a deep personal drive and accountability for great performance and results delivery to be part of the Credit Services team in Experian Singapore. You will be responsible for all debt collection and management activities through telephone collections and other...

  • Collection Officer

    7 days ago


    Singapore STEMCORD PTE LTD Full time

    Main responsibilities: I. Ensure timely collection of receivables: a) Contacting clients and informing them of their overdue bills b) Advising clients on their payment options and suggesting methods of payments, including negotiating suitable payment plans c) Follow-up with clients on payment discrepancies d) Sending final notice to clients when payments...


  • Singapore EXPERIAN CREDIT SERVICES SINGAPORE PTE. LTD. Full time

    The Field Collection Collector is responsible for visiting clients to collect outstanding payments and ensure a timely debt recovery. This role requires excellent communication skills, a strong sense of responsibility, and the ability to handle sensitive financial matters with discretion. **What you’ll need to bring to the role & Experian** - Responsible...

  • Collections Officer

    1 week ago


    Singapore EXPERIAN CREDIT SERVICES SINGAPORE PTE. LTD. Full time

    Job Description & Requirement We are looking for an individual who has a deep personal drive and accountability for great performance and results delivery to be part of the Credit Services team in Experian Singapore. You will be responsible for all debt collection and management activities through telephone collections and other appropriate actions and...

  • Collections Officer

    1 week ago


    Singapore EXPERIAN CREDIT SERVICES SINGAPORE PTE. LTD. Full time

    Job Description & Requirement We are looking for an individual who has a deep personal drive and accountability for great performance and results delivery to be part of the Credit Services team in Experian Singapore. You will be responsible for all debt collection and management activities through telephone collections and other appropriate actions and...

  • Collections Officer

    6 days ago


    Singapore Experian Credit Services Singapore Pte Ltd Full time

    We are looking for an individual who has a deep personal drive and accountability for great performance and results delivery to be part of the Credit Services team in Experian Singapore. You will be responsible for all debt collection and management activities through telephone collections and other appropriate actions and maintaining consistently high...

  • Collections Officer

    1 week ago


    Singapore Experian Information Solutions Full time

    We are looking for an individual who has a deep personal drive and accountability for great performance and results delivery to be part of the Credit Services team in Experian Singapore. You will be responsible for all collection management activities through negotiation and other appropriate actions and maintaining consistently high level of...