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Administrative Assistant, Career Services

3 weeks ago

Jurong East, Singapore Employment and Employability Institute Full time

As an Admin Support staff to the Career Centre at e2i Central, you will be providing the administrative and customer service support to the career centre operations. Your duties include:
**Responsibilities**
- To ensure accuracy and timeliness in completing the data entry within stipulated time in order to achieve valid placements
- Update jobseekers’ information in CC 4.0 accurately (e.g. placement clocking)
- Verify and create new appointment bookings received via the e-appointment system
- Assignment of MP cases
- Making outbound calls to confirm appointment slots for union referrals, follow up on enquiries, programmes outcome etc
- Support for aging reports, statistics generation and other admin work
- Other duties assigned by the supervisor

**Requirement**
- O level and above qualification
- Able to converse in English & another 2nd language
- Preferable to have prior customer service experiences dealing with challenging situations/demanding clients
- Meticulous, independent and a team-player
- Willing to learn and able to adapt to new job matching systems
- Proficient in MS Office(Excel & Word)

**Job Type**: Temporary
Contract length: 12 weeks

**Salary**: $2,000.00 per month

Schedule:

- Monday to Friday

Work Location: One location