Senior Customer Service Assistant
2 weeks ago
About Us
Headquartered and listed in Singapore, CapitaLand Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold. As at 30 June 2024, CLI had S$134 billion of assets under management, as well as S$100 billion of funds under management held via six listed real estate investment trusts and business trusts and a suite of private real asset vehicles that invest in thematic and tactical strategies. Its diversified real estate asset classes include retail, office, lodging, industrial, logistics, business parks, wellness, self-storage and data centres.
Job Description
- Managing of the rostrum and exhibiting excellent customer service skills in the course of duty
- Roving duties of the mall which includes common areas and retail spaces to ensure areas are well maintained and to flag out any maintenance issues or customer feedback to respective departments.
- Provide timely and accurate clarification and advice to enquiries from the public
- Handling of customers’ feedback and complaints
- Perform paging and in-house announcement based on the standard guidelines
- Receiving in-coming calls and making out-going calls
- Handling and administering of lost and found items
- Assist in the execution of the mall’s promotions and events
- Upsell the CapitaStar Loyalty program and eCapitaVoucher
- Mall round duties for in-mall Marketing Communication facilities inspection
- Educate mall retailers on eCapitaVoucher acceptance
- Managing partners’ loyal programme redemptions
- Handling of administrative duties
- Any other task as assigned by immediate supervisor/management
Requirements
- GCE’O’ Levels and above
- Preferably with 1 or 2 years’ working experience in similar capacity
- A team player and possess a pleasant disposition
- High self-initiative and attentive to details
- Knowledge of local dialects is an advantage
- Required to work on 6 days rotating shifts including weekends and Public Holidays
- Must be computer literate, customer oriented with good communication and interpersonal skills
Benefits
- Comprehensive medical coverage
- Training and development opportunities
- Subsidised rates at Ascott serviced residences
- Strong advocate of staff volunteerism
- Wellness programmes
- Closing Statement:
- At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
-
Senior Citizen
1 week ago
Singapore Senior Citizen Full timeSenior Wellness Program We are dedicated to assisting our senior citizens aged 60 and above to age gracefully. It is possible to remain active and healthy after 60. With longer life spans, maintaining mental and physical activity is crucial to prevent illness, preserve mobility, flexibility, and balance, and to stay independent and avoid medical...
-
Kitchen Assistant
2 weeks ago
Singapore beBee Customer Full time $2,800 - $4,200About Our Team">We are seeking a dedicated and enthusiastic individual to join our close-knit team. As a member of our staff, you will have the opportunity to work in a fast-paced environment where excellent customer service is paramount.Our team works collaboratively to ensure smooth operations, and we encourage open communication and collaboration. We...
-
Senior Customer Service Ops Assistant
1 week ago
Singapore UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Singapore Public Service Division Full time $104,000 - $130,878 per year[What the role is]PRINCIPAL / SENIOR EXECUTIVE / EXECUTIVE (CUSTOMER SERVICE RELATIONS)[What you will be working on]We are seeking a dedicated individual to join our dynamic Customer Service team at LTA. In this role, you will provide comprehensive operational and frontline service support across various customer touchpoints.Key ResponsibilitiesHandle...
-
Customer Service
4 days ago
Singapore Watch Repair Service Centre Full timeJob Description / 职责描述: Minimum GCE 'O' Level / Diploma in Business, Retail, or related field At least 1 year of experience in luxury watch sales/service (preferred), OR luxury goods customer service, OR direct customer-facing retail/service role Able to identify and describe common watch issues (e.g., timekeeping problems, water...
-
Senior Customer Service Associate
1 week ago
Singapore CHALLENGER TECHNOLOGIES LIMITED Full timeWe are looking for a key member of the customer service team and plays a crucial role in providing exceptional service to customers. They are responsible for handling complex customer inquiries, resolving issues, and ensuring customer satisfaction. The Senior Customer Service Associate also acts as a mentor and provides guidance to other customer service...
-
Operations Customer Service Assistant
4 days ago
Singapore UPS Full timeJoin to apply for the Operations Customer Service Assistant role at UPS 6 days ago Be among the first 25 applicants Join to apply for the Operations Customer Service Assistant role at UPS Get AI-powered advice on this job and more exclusive features. Before you apply to a job, select your language preference from the options available at the top right...
-
Customer Service
2 weeks ago
Singapore ZERO SPOT LAUNDRY SERVICE PTE LTD Full timeJob responsibilities - Develop, manage and maintain good customer account relationship between Zero Spot and corporate clients (existing & potential). - Achieving volume, profitability and customer satisfaction KPIs by management. - Generate new business through innovative strategies, negotiate deal terms. - Conflict Resolution - Quickly assesses escalated...
-
Sales & Service Associate
2 days ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
-
Operations Customer Service Assistant
4 days ago
Singapore UPS Full timeJoin to apply for the Operations Customer Service Assistant role at UPS 6 days ago Be among the first 25 applicants Join to apply for the Operations Customer Service Assistant role at UPS Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global...
