Senior Executive

1 week ago

Singapore TPO Temasek Polytechnic Full time

What the role is

The Senior Executive will support the financial processes for Pre-Employment Training (PET) students. Responsibilities include reconciling funding receipts and disbursements, monitoring budgets, and ensuring compliance with policies, guidelines and requirements from regulators and/or funding organisations. The role also involves rotating duties to support common student finance functions including handling student enquiries and updating of receipts.

**What you will be working on**

PET Administration and Report ing
- Liaise and coordinate with internal and external stakeholders to manage PET billing matters and ensure timely settlement of outstanding invoices.
- Support and process financial assistance related claims, refunds to funding organisations, disbursements to students, budget monitoring and tracking, and cost recoveries related to financial assistance.
- Ensure that all processes are completed in a timely and accurate manner.
- Ensure accurate accounting of financial transactions in the financial system.
- Prepare regulatory reports, budgets, statistics, and claims for internal and external stakeholders.
- Perform regular reconciliation of funding and disbursement records and follow up discrepancies and unreconciled items, if any, with the relevant stakeholders.

Public Enquiries and Customer Service
- Rotate duties to work with two team members to respond to public enquiries related to student financial matters.

System and Process Management and Improvement
- Collaborate with internal teams, external consultants, and government agencies to implement system changes necessitated by policy or procedural updates.
- Report identified system issues and work with system consultants to test and resolve issues.
- Identify, propose, and implement improvements to streamline processes related to financial aid operations.
- Maintain SOPs for the supported processes.

Administrative Support and Ad-hoc Projects
- Perform any other administrative tasks, duties, or ad-hoc projects as assigned by the Reporting Officers, ensuring all operations run smoothly.

**What we are looking for**

Academic training in Accounting or a related field.

At least 3 years of experience in accounting operations, preferably in student finance or education-related settings.

**Skills**:

- Strong attention to detail and the ability to manage multiple tasks efficiently.
- Good communication and interpersonal skills to liaise with internal and external stakeholders.
- Experience in customer service and managing customer queries is valuable.
- Proficiency in financial systems and Microsoft Office Suite.
- Knowledge of financial assistance schemes.
- Experience in preparing reconciliation statement, processing financial assistance claims and award disbursements.
- Experience with system testing and issue resolution.
- Experience with Microsoft PowerApps is a plus.

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