Executive - Volunteer Management

10 hours ago

Singapore Methodist Welfare Services Full time

**Job Function**

Volunteer Management

**Reference Number**

MWS/144

**Advertised**

2 hours ago

**Experience Required**

1 to 2 years

**Minimum Qualification**

Diploma

**Job description**
- Role and Responsibilities
- Volunteer Management, Recruitment, Training and Development a. Recruitment of new volunteers. Assign volunteers to relevant roles b. Provide on-boarding and facilitate training to volunteers. c. Motivate and retain volunteers. d. Engage volunteers, including those from partner churches, other community volunteer groups, schools, and or companies fulfilling corporate social responsibilities etc. to 1 Plan, organize and conduct centre-based active-ageing programmes and interest groups
2 Participate in home-based Befriending and Buddying services 3 Participate in outreach, road-shows and ad-hoc festive events
- e. Manage Volunteer Management System (VMS) for Centre volunteers including registration and volunteers’ attendance.- Outreach and Befriending Services a. Strategy planning of effective outreach programmes and activities. b. Co-ordinate outreach efforts with volunteers and volunteer groups to identify socially isolated seniors and seniors who require care management. c. Conduct wellness assessments of seniors.
- d. Assign befrienders to provide befriending services to socially isolated seniors. e. Monitor the effectiveness of befriending through regular reports from befriender and feedback surveys from befriendees f. Onward referrals to case management executive for service linkage and care coordination, when required.-
- Programme Co-ordination and Administration - support the Centre Manager to a. Empower seniors to participate in developing and implementing suitable active ageing programmes. b. Collaborate with community partners to organise outreach programmes c. Ensure compliance to Finance and Human Resources policies, maintaining documentation for internal and external audits.
- d. Prepare data for submission to MOH and AIC which includes but not limited to:

- i. Registration of all volunteers, befriendees and home visits.records ii. Registration of Wellness assessments, Information and Referrals made for befriendees iii. Registration of Client satisfaction and Volunteers’ surveys- e. Achieve service requirements and meet MOH KPIs.

**Job Requirements**
- Qualifications - 'A' Level, Diploma or Degree holder preferably in community services, healthcare or social services. - Experience in the social service sector will be an advantage. Job Requirements - Weekdays office hours
- Ability to work on weekends, when required, with time off in lieu. - Passionate to work and interact with seniors in the community - Strong inter-personal skills and ability to manage and motivate a pool of volunteers - Home visits to socially isolated seniors
- Physical requirements Physically Fit
- Core Competencies - Good Interpersonal communications - Good Facilitation skills
- Ability to multi-task and work under pressure
- Team member skills Technical Competencies
- Proficient in Microsoft Office Leadership Competencies
- Supervisory and operational experience

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