Visitor Experience Associate

1 day ago


Singapore DEFENCE COLLECTIVE SINGAPORE LTD. Full time

**Part-time position**

Daily Operations of Front-end Operations and Stations

Acts as a Visitor Experience Ambassador for SDC either as Guest Service Associate or Singapore Story Guide by delivering excellent guest experiences for our visitors and assisting visitors in whatever ways we can;
Guest Service Associate
- Performs front-end operational roles that include but not limited to ticketing/cashiering, greeters, guest services functions, service recovery etc;
- Performs retail operational roles that include but not limited to cashiering, inventory management, replenishment of stocks etc
- In this role, the Visitor Experience Ambassador projects a professional image and handles enquiries and service recovery as well as handle safety issues and emergency situations (including rendering first aid) at the frontline

Singapore Story Guide
- Share with guests the Singapore Story through guided tours at the Singapore Discovery Centre including the permanent exhibit galleries, temporary exhibitions, travelling exhibitions and thematic tours.

**Requirements**:

- Able to handle various scopes of work, as well as handle difficult customers.
- Enjoy interacting with people of all ages and levels.
- Customer service oriented.
- Able to multi-task, prioritize, and manage time effectively.
- Able to make on the spot decision when safety is being compromised.
- Able to speak fluent English. Fluency in a second language will be advantageous.
- Possess intermediate computer skills, familiar with Microsoft Office.
- Able to handle POS system or cashier machines.
- Preferably at least GCE O Level or ITE qualifications; and/or 1 year of relevant working experience, in the hospitality or tourism industry.

**Benefits**:

- Uniform provided.
- Transport reimbursement.
- Able to convert to Full time staff.
- Free SDC Adventurer Membership after 1 month deployment.
- 20% for dining at BottleTree.



  • Singapore National Skin Centre(S) Pte Ltd Full time

    -Family Group: Administration Reporting to the Assistant / Deputy Director, Hospitality & Environmental Services, you will assist to achieve the divisional goals and approved operational performance (including KPIs, objectives and budgetary goals). You will be leading and managing an Executive team and Patient Information Associate (PIA) team in HealthCity...


  • Singapore beBeeCustomer Full time $2,800 - $3,800

    Job Opportunity:Are you passionate about delivering exceptional customer experiences? We are seeking a charismatic Visitor Service Officer to join our team in providing top-notch service to visitors. As a key member of our front-line team, you will be responsible for greeting and welcoming visitors, providing information and assistance, and ensuring their...


  • Singapore DEFENCE COLLECTIVE SINGAPORE LTD. Part time

    Roles & ResponsibilitiesJob DescriptionVisitor interaction, providing information and assistance To assist Navy Museum staff members on the daily Museum operations To assist Museum staff members to facilitate school and public programmes Will be trained to provide information about the exhibitsJob RequirementAn interest and passion for Singapore history,...


  • Singapore beBeeAmbassador Part time $44,000 - $88,000

    Experience AmbassadorThe Experience Ambassador plays a vital role in enhancing the overall experience of our museum visitors.Key Responsibilities:Provide exceptional visitor service, responding to inquiries and offering solutions to any issues that may arise.Assist staff members in maintaining daily operations, including event planning and...


  • Singapore beBeeHospital Full time $24,000 - $36,000

    Job Title: Visitor Management - Hospital SupportAs a key member of our hospital team, you will play a vital role in ensuring a positive visitor experience. Your primary responsibility will be to greet and orientate visitors and patients at the lobby, providing a warm and welcoming environment.Key Responsibilities:Greet and orientate visitors and patients at...


  • Singapore beBeeVisitor Full time

    Job TitleWe are seeking a seasoned professional to take on the role of Visitor Coordinator. This is an exciting opportunity for someone with excellent communication and interpersonal skills, experience in public speaking, hosting, or conducting briefings to large audiences, and a strong ability to work collaboratively within a team.Key...


  • Singapore beBeeVisitor Full time

    Job TitleAmbassador for Patient and Visitor Experience About the RoleWe are seeking a highly skilled and compassionate individual to join our team as a Contract Service Ambassador. As an Ambassador, you will be responsible for ensuring a positive experience for patients and visitors at our facility.Your primary responsibility will be to greet and orientate...


  • Singapore beBeeVisitorExperience Full time $16,300 - $39,120

    Job Title: Visitor Management CoordinatorDescription:We are seeking a dedicated and friendly Visitor Management Coordinator to join our team. As a Visitor Management Coordinator, you will be responsible for providing exceptional service to visitors and patients at our hospital.Key Responsibilities:Greet and orientate visitors and patients in a welcoming...


  • Singapore National Heritage Board Full time

    **What the role is** - You are the hospitality ambassador of the National Museum and its sister museums Changi Chapel and Museum, and Reflections at Bukit Chandu. You are tasked to ensure our visitors enjoy their time at the museums and leave with a positive and lasting impression. You are responsible for visitor experience management across all the visitor...


  • Singapore DEFENCE COLLECTIVE SINGAPORE LTD. Full time

    Roles & ResponsibilitiesAs a key member of the Museum's operations team, the Assistant Supervisor (Visitor Experience & Operations) plays an essential role in delivering excellent front-of-house service, managing daily operations, and supporting events, outreach, and volunteer engagement. You will also help ensure the show readiness of the Museum, supervise...