
Client Management
1 week ago
**Some careers have more impact than others.**
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Global Liquidity and Cash Management is made up of almost 10,000 people, across more than 60 countries. The business is uniquely positioned to help clients make payments across borders, across currencies and regulations, quickly and cost effectively with dedicated in country and regional support. Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional and country awards.
We are currently seeking a high calibre professional to join our team as a **Client Management**.
**Principal Responsibilities**
- Global Liquidity and Cash Management (GLCM) is one of HSBC's global product lines generating over 10% of Group revenues. Supporting Commercial Banking (CMB) and Global Banking and Markets (GBM), our business is made up of almost 10,000 people in more than 60 countries, and is uniquely positioned to help clients make and receive payments, across borders and regulations, in multiple currencies. Our expertise in this area has been recognised by the industry’s most prominent publications as the best global cash manager for corporate and financial institutions in consecutive years
- The role is responsible for offering a systematic and flexible approach to the management of the end-to-end implementation/documentation process. The role holder is responsible for implementing solutions for the client needs as recommended by GLCM Sales, Relationship Managers (RMs) and Client Service Officers. This position manages the end-to-end customer implementation/documentation function for GLCM, ensuring proper staffing, policies, procedures and work tools are in place to support the function. They will also ensure all new and existing business relationships for complex, high-value clients, including local and Group relationships, are managed to successful completion to achieve total customer satisfaction and optimized revenue
**Requirements**:
**Requirements**:
- Bachelor’s degree in business, related field
- Minimum of 5 years working in a GLCM equivalent role or managing Wholesale client relationships
- In-depth knowledge of industry standards related to all Cash Management products and services
- Experience with or knowledge of local regulatory requirements related to Anti-Money Laundering and Sanctions
- Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
- Ability to understand a client’s business and the fundamentals of running a business
- Ability to interact with customers at all levels (junior to c-suite)
- Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
- Excellent time management, planning and organisation skills
- Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations
- Strong analytical, critical thinking, problem-solving skills
- Proven ability to deliver creative and flexible customer solutions
To be considered for this role, the relevant rights to work in Singapore is required.
**You’ll achieve more when you join HSBC.**
Issued by The Hongkong and Shanghai Banking Corporation Limited.
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