Manager, Office of Patient Experience

You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers. **Requirements**: - Recognised Degree with at least 8 years of working...

You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers.Requirements: Recognised Degree with at least 8 years of working experience in...

You are responsible for planning initiatives aimed at improvingpatient experience and building a patient-centric culture. You will lead andare also accountable for the feedback management process, including servicerecovery and active engagement of staff, patients and caregivers. **Requirements**: - RecognisedDegree with at least 8 years of working...

Job Overview We are seeking a highly skilled and results-driven Chief Patient Experience Officer to join our healthcare organization. This key role will focus on delivering exceptional patient experiences, fostering a culture of quality, and driving service excellence across the hospital. About the Role As Chief Patient Experience Officer, you will be...

Business Office Roles and ResponsibilitiesWe are seeking a skilled professional to join our Business Office team as a key contributor in delivering exceptional patient experience. Your role will involve interacting with patients, doctors, insurance companies, and third parties on billing, admission, and discharge matters.Key responsibilities...

Job OverviewWe are seeking a highly skilled and results-driven Chief Patient Experience Officer to join our healthcare organization. This key role will focus on delivering exceptional patient experiences, fostering a culture of quality, and driving service excellence across the hospital.About the RoleAs Chief Patient Experience Officer, you will be...

Senior Executive for Patient Feedback and ExperienceWe are seeking a highly skilled Senior Executive to manage feedback and responses within the Hospital. The successful candidate will be responsible for attending to walk-in patients and families, and responding to general feedback and enquiries.Key Responsibilities:Manage feedback and responses within the...

Job ResponsibilitiesJob Requirements Recognised Degree with at least 8 years of working experience in customer / patient service operations, including a minimum of 2 years in a managerial capacity Must have a proven track record in building a service culture Experience in developing, evaluating and conducting service training is essential Strong command...

Job Title: Patient Service OfficerWe are seeking a highly skilled and experienced Patient Service Officer to join our team. As the primary point of contact for patients, you will be responsible for delivering exceptional customer service, managing front-desk operations, and ensuring seamless communication between patients and clinical teams.Key...

Patient Account Officer Job SummaryThis is a dynamic role that focuses on ensuring a seamless patient experience by managing various tasks related to patient engagement and admission/discharge paperwork. The ideal candidate will be responsible for generating bill estimates, providing financial counseling, and advising patients on medisave, medishield,...