Chief Patient Experience Officer
6 days ago
Business Office Roles and Responsibilities
We are seeking a skilled professional to join our Business Office team as a key contributor in delivering exceptional patient experience. Your role will involve interacting with patients, doctors, insurance companies, and third parties on billing, admission, and discharge matters.
- Key responsibilities include:
- Providing financial counseling to patients, explaining bill estimations and usage of Medishield Life/Medisave/private medical insurance claims;
- Administering pre-admission, admission, and discharge processes for patients, ensuring accurate capturing of information in the system and clear understanding of the process and bills by patients;
- Collecting deposits and payments through various channels.
Benefits of this role include an impactful contribution to shaping a high-performing and engaging culture within our organization. As a vital member of the Business Office team, you will have opportunities to develop your skills and expertise while making a tangible difference in the lives of our patients.
What We Need
You must possess strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. Your attention to detail and organizational skills will ensure seamless execution of tasks and excellent customer service.
Required Skills and Qualifications
Our ideal candidate will possess:
- Excellent communication and interpersonal skills;
- Strong analytical and problem-solving skills;
- Ability to work independently and as part of a team;
- Proficiency in handling confidential information;
- Basic computer skills, including proficiency in Microsoft Office applications.
-
Chief Patient Experience Officer
7 days ago
Singapore beBeePatientExperience Full timeJob Overview We are seeking a highly skilled and results-driven Chief Patient Experience Officer to join our healthcare organization. This key role will focus on delivering exceptional patient experiences, fostering a culture of quality, and driving service excellence across the hospital. About the Role As Chief Patient Experience Officer, you will be...
-
Chief Patient Experience Officer
2 weeks ago
Singapore beBeePatientExperience Full time $72,000 - $108,000Job OverviewWe are seeking a highly skilled and results-driven Chief Patient Experience Officer to join our healthcare organization. This key role will focus on delivering exceptional patient experiences, fostering a culture of quality, and driving service excellence across the hospital.About the RoleAs Chief Patient Experience Officer, you will be...
-
Chief Patient Experience Officer
2 weeks ago
Singapore beBeePatient Full time $150,000 - $200,000Strategic Patient Experience LeaderThe ideal candidate will be responsible for driving initiatives to improve patient satisfaction and building a culture that prioritizes patient-centric care. Key responsibilities include leading cross-functional teams, managing feedback and service recovery, and fostering a collaborative environment among staff...
-
Chief Patient Experience Manager
3 days ago
Singapore beBeePatientService Full time $4,000 - $5,000Job Title: Patient Service OfficerWe are seeking a highly skilled and experienced Patient Service Officer to join our team. As the primary point of contact for patients, you will be responsible for delivering exceptional customer service, managing front-desk operations, and ensuring seamless communication between patients and clinical teams.Key...
-
Associate, Office of Patient Experience
10 hours ago
Singapore SingHealth Group Full timeSingapore General Hospital Pte Ltd**Associate, Office of Patient Experience**: - Job Category: Administration- Posting Date: 16 Sep 2024You will provide clerical and other functional support to the Office of Patient Experience (OPE) to ensure that the department services are provided for in an effective and efficient manner. You will provide office support...
-
Chief Patient Engagement Leader
6 days ago
Singapore beBeePatientExperience Full time $80,000 - $120,000Job OverviewWe are seeking a highly skilled and results-driven Chief Patient Experience Officer to join our healthcare organization. This key role will focus on delivering exceptional patient experiences, fostering a culture of quality, and driving service excellence across the hospital.About the RoleDevelop and implement strategies to enhance patient...
-
Manager, Office of Patient Experience
4 days ago
Singapore CHANGI GENERAL HOSPITAL PTE LTD Full timeAs the Manager, Office of Patient Experience (OPE), you will support the HOD to realise a vibrant service culture that is patient-centric and aligned to the mission and vision of CGH. CGH Care Experience Programme includes Feedback Management, Staff Recognition and Rewards, Patient Advocacy, Service Training and Coaching, Data Analysis and Service Recovery....
-
Chief Employee Experience Officer
5 days ago
Singapore beBeeExperience Full time $4,000 - $8,000Job Title: Chief Employee Experience OfficerThe Chief Employee Experience Officer is responsible for delivering an exceptional employee experience by designing and implementing engaging experiences that enhance the overall quality of life for employees.This role involves:Maintaining accurate and up-to-date records and databases related to employee...
-
Chief Executive Officer
2 weeks ago
Singapore Leukemia and Lymphoma Foundation Full timeThe Leukemia & Lymphoma Foundation is looking for a Chief Executive Officer (CEO) to lead our organization’s mission to provide support to patients with blood cancers towards achieving a cure. The CEO will be responsible for active stakeholder engagement, demonstrating strategic leadership, establishing positive organizational culture, effective...
-
Patient Experience Specialist
2 days ago
Singapore beBeePatientCentricity Full timeJob Description The Patient Relations Officer plays a pivotal role in delivering exceptional patient experiences, ensuring seamless interactions and unwavering support throughout the patient journey. Patient Interaction & Service Welcome and assist patients in a professional, courteous manner. Anticipate patient needs and provide proactive assistance...
