Dynamic Patient Experience Manager

2 weeks ago


Singapore beBeePatientAccountOfficer Full time $60,000 - $90,000
Patient Account Officer Job Summary

This is a dynamic role that focuses on ensuring a seamless patient experience by managing various tasks related to patient engagement and admission/discharge paperwork. The ideal candidate will be responsible for generating bill estimates, providing financial counseling, and advising patients on medisave, medishield, private shield, and corporate guarantees.

Key Responsibilities:
  • Manage a mix of tasks to ensure a smooth patient journey, including patient engagement activities and admission/discharge paperwork management.
  • Generate bill estimates and provide financial counseling to patients or their next of kin.
  • Advise patients on medisave, medishield, private shield, and corporate guarantees.
  • Scan and archive documents.
  • Follow up with patients on in-flight accounts.
  • Escalate patients with financial difficulties to reporting officers.
  • Perform billing during discharge.
  • Enter data into the system.

Requirements:
  • Nitec/Higher Nitec qualification.
  • Pleasant and customer service-oriented attitude.
  • Interest in working in a hospital setting.
  • Able to work day shifts until 8:30 pm.
What We Offer:

This is an excellent opportunity for a detail-oriented and organized individual who enjoys working in a fast-paced environment. If you have the skills and passion for this role, please submit your resume for consideration.



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