Regional Network Associate Apac

**Job Title**:Regional Network Associate APAC

**Department**:Operations - Payroll

**Location: Remote**:

- APAC

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As a **Regional Network Specialist APAC**, you are part of a talented global team, motivated to extend Velocity Global’s services into countries all around the globe. You will be assisting the process of recruiting and coordinating In-Country Partners in APAC, together with internal Sales, Operations, and Payroll to deliver first-in-class services that make Velocity Global the world leader in service and delivery within the international business expansion.

This individual will report to the Regional Network Manager - APAC, and the position is fully remote.

**RESPONSIBILITIES**
- As part of the Operations function, your role will be to source & engage with in-country business partners across APAC to support the growth of Velocity Global’s services into new markets and maintain a high service level in existing markets
- Coordinate tasks with APAC partners such as monthly operational communications, legal & compliance assistance, and other recurring or ad hoc processes
- Provide support to Regional Network Manager in maintaining active partnerships across APAC including issue escalation, process alignment, and assisting resolve operational issues
- Ensuring Velocity Global’s In-Country Partners’ service delivery success. This includes providing hands-on support to the regional team to ensure process harmony between each In-Country Partner and the corresponding local team
- Work cross-functionally with Operations, Payroll, and Sales teams to deliver a successful solution
- Monitor and review reports ensuring the monthly service level is maintained
- Develop competency in the area of international employment
- Provide support in the negotiation of commercial arrangements and the resolution of business, technical, and service delivery issues
- Other duties as assigned as a high-growth company, we embrace supporting ALL areas of the business

**QUALIFICATIONS**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Fluency in business English and Mandarin is required (both written and spoken). Additional languages are welcome.
- 3+ years of experience in international business, preferably in a professional services environment OR relevant internship experience as applicable
- Bachelor’s degree or equivalent experience
- Project management-oriented, exceptional organizational skills and attention to detail
- Strong cross-functional collaborative ability and project management style
- Ability to quickly assimilate information; with operations across 185+ countries there is a lot to learn
- Technology-literate, including Google and Microsoft Office suite
- Strong consultative customer service and project management style
- Drive, strong work ethic, and a passion for creating unparalleled customer experiences it should be in your bones
- Interest in international business and contributing at a consistently high level

**OUR VALUES**

**Velocity**:Exceeding expectations of our customers, colleagues, and ourselves by delivering swift and effective results.

**Integrity**: Doing right by our customers, colleagues, and ourselves through honest and ethical actions.

**Be Bold**: Daring to take risks, learn, and grow to benefit our customers, colleagues, and ourselves.

**Empowerment**:Owning our decisions and being accountable for the impact we have on our customers, colleagues, and ourselves.

**Service**: Supporting our customers, colleagues, and ourselves with respect and empathy.

**WHAT WE DO**

Velocity Global is one of the fastest-growing companies in the world. Our Global Work Platform enables the world’s leading companies to identify, hire, and pay the best talent in over 185+ countries, and all 50 United States. More than 1,000 brands rely on our Global Work Platform to build highly collaborative global teams with ease. At Velocity Global, we make working from anywhere, anytime, possible.

**WHO WE ARE AS A TEAM**

We are a team of passionate, creative, empathetic, and innovative, “owner-employees”, committed to building the world’s #1 cloud-based, next-gen Global Work Platform.

If you wake up compelled to innovate, collaborate and laugh, you should apply

**#LI-REMOTE