Customer Relationship Service Officer

2 weeks ago

Singapore FY & Associates Full time

**_Job Highlights: _**
Good working environment
Dynamic team

**_Job Description: _**
- Provide office and administrative support.
- Work with senior manager to ensure proper client service is being delivered
- Create or open cases for clients
- Communicating with clients about their experiences with a product or service
- Providing advice on services and updates
- Answering customer questions about specific products or service.
- Listening to customer complaints or concerns and working to resolve their issues.
- Resolve and clarify the customer’s complaint, determining the cause of the problem, selecting the best solution to solve the problem, expediting correction, and follow up
- Generate reports when required
- Perform tasks as required

**_Requirements: _**
- Local Diploma/Degree in marketing, business or related fields
- Proficient in Microsoft Office
- Must be comfortable talking to people at all levels.
- Customer-oriented, a team player, a fast learner and serious with work.

**Job Types**: Full-time, Fresh graduate

**Salary**: From $2,900.00 per month

**Benefits**:

- Employee discount
- Flexible schedule
- Professional development

Schedule:

- Flexible hours
- Monday to Friday

Supplemental Pay:

- Commission pay
- Performance bonus

**Education**:

- Local Polytechnic Diploma (required)

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