Customer Relationship Officer

2 days ago


Singapore DNA BRANDS CO PTE. LTD. Full time
Roles & Responsibilities
  • International Caucasian-owned company with a vibrant culture
  • Regular team bonding activities & company parties
  • Work hard, play hard environment
  • Generous product allowances & staff perks
  • Youthful, Energetic, supportive, and close-knit team

5 Work Days; 10AM - 7PM

Convenient Locations (Walk Distance from MRT)

- Orchard, Serangoon, TPY, AMK, Clementi, The Centrepoint & Harbourfront

Duties:

  • Deliver warm, personalized service to customers before, during, and after treatments.
  • Manage customer schedules and coordinate with staff for seamless operations.
  • Maintain accurate records of treatments, sales, and customer data.
  • Oversee shop facilities, inventory, and cashier duties.
  • Ensure staff follow company SOPs and support onboarding of new team members.
  • Handle customer inquiries and provide expert guidance on treatments and packages.

Requirements:

  • Only for Singaporeans.
  • Able to converse in Mandarin to effectively communicate with Mandarin-speaking clients.
  • Minimum 2 years' experience in customer service or relations, ideally in a beauty or service-focused industry.
  • Organized, friendly and proactive in managing customer needs.

Kindly send your resume to 9728 9671

Tell employers what skills you have

Asking Questions
Service Orientation
serve customer
Presenter
Microsoft Office
Social Media
Customer Relationship Management CRM
Inventory
customer needs
Relationship Management
Greet customers
Hope
Zendesk
Life Insurance
help customers
Articulate
Customer Service
IC

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