
Customer Relationship Officer
2 days ago
- International Caucasian-owned company with a vibrant culture
- Regular team bonding activities & company parties
- Work hard, play hard environment
- Generous product allowances & staff perks
- Youthful, Energetic, supportive, and close-knit team
5 Work Days; 10AM - 7PM
Convenient Locations (Walk Distance from MRT)
- Orchard, Serangoon, TPY, AMK, Clementi, The Centrepoint & Harbourfront
Duties:
- Deliver warm, personalized service to customers before, during, and after treatments.
- Manage customer schedules and coordinate with staff for seamless operations.
- Maintain accurate records of treatments, sales, and customer data.
- Oversee shop facilities, inventory, and cashier duties.
- Ensure staff follow company SOPs and support onboarding of new team members.
- Handle customer inquiries and provide expert guidance on treatments and packages.
Requirements:
- Only for Singaporeans.
- Able to converse in Mandarin to effectively communicate with Mandarin-speaking clients.
- Minimum 2 years' experience in customer service or relations, ideally in a beauty or service-focused industry.
- Organized, friendly and proactive in managing customer needs.
Kindly send your resume to 9728 9671
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Service Orientation
serve customer
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Microsoft Office
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Customer Relationship Management CRM
Inventory
customer needs
Relationship Management
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Hope
Zendesk
Life Insurance
help customers
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Customer Service
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